Change Management… Under the Gun (Part III of III)


Bullets

 

Since the last chapter in our series on change management and guns, a lot has happened. The Federal Gun Bill, energized by the massacre in Sandy Hook, was defeated by gun rights advocates, but the gun-control  camp is organizing for another try. State and local  gun control bills, were passed, but so too were pro-gun bills. In Texas, “Gun Day” saw the passing of 12 pro-gun bills, including one that allows more students to bring guns to school and another to jail any government officials that enforce federal gun controls in Texas. Gun violence was briefly eclipsed by the Boston Bombings. This even will be over by Pundits for years to come, but the story isn’t complicated.  A young man, frustrated by his own failure to achieve fame and success, vented his anger by using two bombs placed near the finish line of the Boston marathon, to kill three people and injure 264 more. Sociopathic thinking is common in mass killings, but the Boston Bombings was unique in one way. In America, bombings are rare. This was the first significant bombing in more than a decade. However, gun violence is so common that in the five days between the bombing and the shooting/capture of the bombers, 1,500 Americans were injured and 500 killed through gun violence.

We Americans have a notoriously short attention span.  The gun-control  bill in Washington narrowly, but predictably, lost. The gun-control  camp didn’t get the law they wanted, but did they learn something from this defeat? After Sandy Hook, polls showed that 90% of Americans favored gun control, yet politicians voted according to pre-Sandy Hook politics. Pro-gun and pro-control advocates relied on top-down management to drive their agenda. The pro-gun side, a portion of the that remaining 10%, is dedicated to a tight core of beliefs with strong support by powerful gun industry lobbying groups, such as the NRA.

Top-down management works well when everyone follows the same beliefs, and defines the issues the same way. However, a diverse community with loosely defined goals and different cultural beliefs, which describes the 90% who favor a general proposition for gun control, does not respond well to top-down management. When a small group of leaders only talks to themselves, they are unlikely to learn, let alone use, the words and ideas that will galvanize the 90%.

Many corporations “preach to the choir” when they want to implement a change, having “believers” discuss and agree to all of the key issues, and only later informing other of the decision  Both political camps are primarily preaching to their core supporters, and not paying attention to the majority of Americans. The majority just doesn’t fit into a neat category. It’s made up of moderate gun owners, police that want gun violence to end, non-gun owners who respect the rights and history of gun users, parents of children in violent school districts want more armed guards and a lot of Americans who don’t understand how gun control laws will improve their quality of life.

The goal of this series is to provide the information and proposals that can appeal to the “middle ground.” Gun violence covers so many different ideas and issues, that even those who are completely dedicated to gun control may not agree with every gun-control  proposal. By breaking down the very complex concept of “gun violence” into much more specific and actionable ideas and proposal, gun-control advocates can build and maintain specific communities of support for the policies that they most passionately believe in.

In earlier attempts to control gun violence, laws were passed to ban assault weapons, but we learned that laws can be amended and banned weapons can be modified, until they are exempt from regulations. The banned M-16 assault rifle was modified as  the new AR-15. This history will undoubtedly repeat itself. Corporations put project management offices, change management groups and reporting functions in place to implement and track a change. Gun control requires a strong and long-term coalition with an infrastructure to monitor events and mobilize supporters when changes are proposed to gun control’s legislation or administrative changes threaten to weaken gun regulations or enforcement. Politicians who are used to being rewarded by the NRA for a pro-gun position and punished by gun owners for allowing gun regulation will be slow to be influenced by  gun-control advocates, until they offer similar resources to support their careers.

The facts supporting controls on gun violence are very compelling. Every year, 100,000 Americans are injured by guns and 35,000 are killed. Even the most ardent gun-rights supporters don’t propose that these deaths are justified, they just don’t see a way to curb the violence AND to maintain their rights.  So, we have the leadership rights and the control groups butting heads and not winning over the middle ground. The Change Management solution is to narrow our focus to very specific issues, and to offer proposals that are actionable and measurable.  Each proposal may have specific “middle grounders” who are already organized, but need to be convinced to support gun control.  Because of the power of research, gun industry lobbyists, such as the NRA, have been effective in de-funding or limiting funding on critical gun violence issues. We need more research to refine these proposals, but there is sufficient data to develop the following proposals:

GUN EDUCATION: Every year there are 600 deaths from accidental shootings and 1,500 youth killings from gun injuries. Almost all of these deaths result from the child or the parent, or both, failing to understand how to use a gun or allowing a child to have access to a gun that should have been safely locked away. Parents believe that small children do not even know they have a gun, let alone know where it is or how to get access. Studies show that children over 8 know where your guns are, and too often they also know the combination or the location of the key to gain access. We also know that 50% of parents fail to lock up their guns. The NRA has said that their extensive gun training programs have dramatically reduced accidental gun shootings, and we should believe them. In fact, we should encourage even greater training, no just when a gun is purchased, but throughout the live of the weapon.

A gun can work for one hundred years or more, and be handed down from father to son, or even grandson. That’s even part of the cannon of gun culture. But during the life of that weapon, the owner can go from a young man to a husband and later a father.  During each stage in the owner’s life, there are different safety rules that need to be remembered and followed. When the bachelor’s home becomes a place where children live and play, there are new risks that may be forgotten until it is too late.  When the father becomes a grandfather, and vision and hearing are weaker, a family member might be mistaken for an intruder, and new training might avoid a tragic killing. We need research to explain how accidental killings occur, with a special emphasis on youth killings.

In addition to training gun users, we need to think about gun violence as another form of preventable death. In 14 “gun” states, more people were killed by gun violence than by car accidents. When you buy cold medicine, the package contains instructions not to drive or operate heavy machinery. We need to include that statement in medicine, and we need more research on how many killings involve the use of over the counter and prescription medicine. While a gun registry is not politically feasible any time soon, perhaps doctors should be trained to ask if their patient has a gun before they prescribe medicines that can result in hallucinations or otherwise contribute to an accidental shooting. Everywhere we include a warning for driving, there should be a warning for gun use. Educate gun owners and include guns in any instructions that warn you about operating a vehicle, and we will be able to impact accidental shootings, and possibly other gun violence metrics.

DOMESTIC VIOLENCE: In just the state of Michigan alone, there are 95,000 reports of domestic abuse every year. Across America, between 1,500 and 2,000 women are killed annually by guns used by violent partners. These numbers are only part of the story. Domestic killings are usually caused by a man, and against a woman. Frequently, the killer then commits suicide, perhaps after killing his in-laws, parents, children, other relatives, friends and neighbors.

These killings may be spread out across multiple cities and suburbs, preventing local police forces from recognizing this as a single killing spree. Before the murders occur, it is not uncommon for the future shooter to announce (sometimes in front of police officers) that they have a gun and intend to kill their partner.  Even when the victim has an order of protection, this confession of future murder is not sufficient to take away a gun. Unfortunately, the NRA has had great success in lobbying states and cities to pass laws against gun confiscation. The NRAs position is that the 2nd Amendment protects the future shooter until he is proven to have committed a criminal act. Meaning that the shooter must first attempt to kill their partner with a gun before it can be confiscated.

In situations where a threat of murder or injury by gun occurs, we need to separate the gun owner from his guns, and ensure that no new guns are purchased for a period of time. We need research to give us parameters for this regulation. In an existing case of domestic violence, the chances are high that additional violence will occur. But how high is this threat, and how long does it last? Should guns be held for 30 days, 90 days or longer? Research can help us answer these questions. And that research should be used to gain support for state and federal legislation for gun confiscation. Especially by women who are middle-grounders. In 2012, the Presidential election of 2012 was largely determined by women’s votes, which outnumbered those of men for the first time ever. If women adopted domestic violence as a political issue with the tenacity that men have adopted gun rights, hundreds or thousands of lives could be saved.

SUICIDE: Guns account for nearly 20,000 suicides every year. Misreported “accidents” and unreported suicide attempts would show this as an even larger problem. While there are more than twice as many suicides than homicides, these numbers are often ignored. However, many of these suicides are preventable. All sides of the gun issue agree that mental health issues are linked to mass killings and other gun deaths, but disagree on remedies. We also know that suicides among young Americans have risen dramatically, and are three times higher than in the 50s, and continue to rise. We know that more women attempt suicide, but men die in far greater numbers Why? Because men use guns to kill themselves. If the number of suicide attempts was unchanged, but guns were not available, suicide rates would drop dramatically. We know from the research literature that states where guns are more available have higher suicide rates. We also know that 50% of gun owners fail to lock away weapons and ammunition, and that 85% of suicides under 18  used a gun owned by someone else in their home.

Just under 1,000 young adults (18-25) commit suicide every year with a gun, with a similar number under 18. If we want to impact this number, we need to cut off access to weapons. People commit suicide for complex, and often irrational reasons. As previously stated, 6%  of the population has a personality disorder. Over a lifetime, any individual has a 46% chance of having a mental health issue. Even if you never have a mental health issue, you may still be affected by a life circumstance (death, loss of a job, a terminal disease) that overwhelm you and causes suicidal thinking.

That’s why gun owners, just like car owners, need to be periodically retrained or recertified. Good eye-sight and mental acuity are needed to continue driving, at least the same standard should be used to state that you are competent to use a gun. If you own guns, you must be responsible for guns and ammunition in your possession. If you have children and do not own a safe or gun locks, it should be dealt with under state laws as child abuse. If weapons were not stored with reasonable care, and a member of the family uses a gun to commit suicide, the gun owner should be charged with negligent homicide, or at least have their weapons removed. Support for saving the lives of children can be found in police, para-medics, school teachers and the general medical community.

Holding owners of guns responsible for the negligent management of a deadly weapon is a new concept. When a family member dies, we sympathize with the remaining members of the family. Pursuing criminal charges seems cruel. And it would be, if the purpose is merely to punish a suffering family. But if it can prevent additional deaths, it needs to be pursued. First, though, we need research. We need to know if negligent gun owners, those that fail to secure their weapons, are responsible for multiple gun injuries and deaths. We also need to know if criminal charges for negligence can prevent future negligence. 

Consider the case mentioned earlier of the five-year-old boy who killed his sister with a Crickett (a gun designed for use by children). This is called an accident. But the combination of a five-year-old having a gun, the gun being left loaded, and the gun (safely?) stored ”in the corner” of the boy’s trailer home, are a combination of factors that resulted in the death of a 2 year old girl looks more like unintentional homicide than an accident. Clearly, many gun-rights advocates would disagree. Some, especially some middle grounders, would see more than an unpreventable accident. Each of these incidents requires a mandatory independent investigation (perhaps by the ATF), and if  the evidence justifies it, prosecution.

BACKGROUND CHECKS:  The NRA believes that the government should keep guns out of the hands of criminals and individuals with mental illnesses. Because gun ownership can last a lifetime, background checks need to happen more than once in a gun owner’s life. If you buy a gun when you are 20, but commit a serious crime a year later, should you be banned from buying new guns but keep guns you already own? According to the latest medical information, 6% of Americans suffer from a serious medical disorder. However, that’s a 6% chance in any one year. Over a lifetime there is nearly a 50/50 chance of a mental isorder. Mood disorders, which played a role in numerous mass killings, typically don’t manifest until after age 30. What about weapons purchased before that? Even individuals without a specific mental disorder can, at a certain point in their life, be overwhelmed and commit a crime of passion. In the 80s several high stress events led to a series of mass killings in post offices across the US.    

We need background checks when guns are purchased, but we also need checks throughout the lifetime of a gun owner. However, background checks have not been uniform, with gun shows and private sales following different rules. Also, databases on the mentally ill are still missing data from several states, including many conservative and gun rights states. We need to fund more research to allow us to produce better background checks and better profiles of potential killers. Combined with more frequent training and the ability to confiscate weapons when threats and other “gateway” acts of violence identify high-risk  individuals.

GUN SALES: According to the National Crime Victimization Survey, there were 467,321 victims of crimes committed with a firearm in 2011 (including the threat that a gun would be used). FBI data shows that firearms were used in 68 percent of murders, 41 percent of robberies and 21 percent of aggravated assaults. Gun rights advocates tell us that gun laws don’t stop criminals, because criminals do not obey the law. Perhaps. But how do criminals get their guns? Rather than some shadowy underground network, research from the Department of Alcohol, Tobacco and Firearms (ATF) tells us that they get them from licensed gun dealers; only 10-15% of guns used in crimes are stolen. Criminals are impatient, and prefer a quick sale from a licensed gun dealer. The ATF study showed that 57% of guns recovered in criminal investigations came from just 122 dealers, less than 1% of the population. These dealers are as responsible for crime and murder in America as any criminal organization.  

America has 130,000 gun dealers, far outnumbering McDonald’s restaurants (14,000) or grocery stores (36,000). For as little as a $150 fee you can sell guns. By comparison, obtaining a liquor license in New York City costs $27,000 with an additional $20,000 bond, and an extensive background check. The low bar set for licensing gun dealers partially explains why just 122 gun dealers are selling 11,000 weapons every year that are used in crimes. According to ABC news, these gun dealers violated many of the laws and procedures for selling guns, yet are not prosecuted. ATF official Joe Vince stated , “they [gun dealers] are just keeping their eyes closed to what is going on and letting guns get to the criminals, it is rare that they are prosecuted.”

Once these criminally negligent dealers sell weapons to criminals, tracing gun ownership is a difficult  and manual process. We either need to hire many more agents to trace weapons and prosecute gun dealers (which would be expensive), or we need more efficient databases for tracing guns (which would be resisted by gun rights advocates). Whatever the methodology, the cost needs to be borne by the gun dealer network. It can be in the form of higher licensing fees, a tax on bullets or a gun tax. Gun dealers, or some segment of gun dealers, also need to post significant bonds to offset potential fines if they are found guilty of violating the law. A fair and reasonable way of getting the gun community to pay for its own policing is a reasonable proposal could attract many middle-ground  supporters.      

SURVIVABILITY: Each of the 100,000 Americans who are shot every year has a unique injury. The severity of the injury, the health of the victim and the availability of medical aid all determine if the victim lives or dies.  A small change in any of these events and an injury could have been a death. In fact, some of the survivable shootings today, would have resulted in death a few years ago. Trauma and emergency centers in America use medical technology developed on the battlefield to save civilian lives. Since the Vietnam war, the quality of that technology has improved significantly.  In Vietnam 84% of injured soldiers survived, vs. 90% today. When comparing gun-related  deaths in America today with the 70s, the same 100,000 injuries would have resulted in as many as 6,000 more deaths, if not for the advances in medicine. However, not all advancements are saving lives.

As deadlier  weapons are developed, such as the AR-15 modified assault rifle, and as more lethal ammunition is used, including hollow point and armor piercing bullets, injuries are more likely to translate into deaths.  A number of police departments broke with their once unanimous support of the NRA, over their support for ammunition that can shoot through the bullet-proof armor police use. Ammunition sellers rarely advertise hollow point bullets as being better at killing Americans, but do advertise their “stopping power” and ability to take down bigger game. Should the same ammunition used for big-game hunting be used for personal protection? In the 19th century, it was agreed, in the Hague Convention, that in a war, the use of hollow point bullets (against a soldier or civilian) is a war crime. There are no reliable statistics on how many bullets used  gun violence are armor piercing, hollow point or of other types. We need to capture this data, control the ammunition sold in America and outlaw the use of  the deadliest ammunition.

New classes of weapons also affect survivability. Every gun bill mentions the AR-15, a civilian version of the M-16 rifle, modified to circumvent the 1994 assault weapons ban. The AR-15 is intended to be an intimidating weapon; intimidation is part of its marketing. In reality, few rifles… of any kind… are used in gun killings. Last year, less  than 200 gun homicides were caused by rifles, compared to at least 7,000 caused by handguns. Instead of the AR-15, we should consider banning the Crickett. This a gun designed for children. A 5-year-old boy in Kentucky recently killed his two-year-old sister with a Crickett. This is clearly the market the Crickett was designed for, since their website shows pictures and comments from small children. Outside of the gun community, a gun designed for a child is seen as dangerous, just as power tools or a food processor designed for a child would be dangerous.

This blind-spot in parental responsibility is exacerbated by the 2005 “Protection of lawful Commerce Act,” that prevents gun shooting victims from suing gun makers. This law must either be repealed or revised. Products like the Crickett need to be objectively reviewed to determine if they can be used safely. A decade ago, it was decided that another American Culture product, tobacco, could not be used safely, and its use has been slowly restricted. Guns for children need to follow the same critique. The government banned plastic guns through the 1988 “Undetectable Firearms Act,” because they can evade metal detectors. This law, which will expire in 2013, needs to be renewed. The impact of hollow point, armor piercing and other high lethality ammunition on death rates must be researched. Based on that research, arrests and convictions for gun-related  crimes and injuries must take the choice of  ammunition into account.

SCHOOLS: The massacre at Sandy Hook was a rallying point for this round of gun-control debates. However, this was only the latest in many mass shootings, started off by the Columbine killings in 1999. As each new killing unfolds, it seems more horrifying than the last. Yet, these killings are responsible for less than 1% of the gun deaths in the US. Even so, that means a new school mass killing almost every month. Far more school gun shootings are individual killings at violent schools. In the most violent of these schools, these individual shootings add up to more than a Sandy Hook massacre every year.

Schools with a history of violence, and the parents with children in these schools, my eagerly accept the offer from the NRA to train and pay for armed guards in schools. In schools without a history of violence, where the possibility of a random assault is unlikely, might not want to add weapons to their children’s environment. It is not clear where the NRA intends to offer guards, but gun-control advocates need to put aside preconceptions about the NRA and let them help, where their help is needed and accepted.  If the NRA, and the NRA members who are assigned to these schools, are given exposure to these violent environments they may develop a new understanding of how gun culture affects the youngest Americans, and the limits of armed force. Both sides of the argument are only going to understand each other when they work together, and this is unexpected opportunity for both camps to work side by side.

CONCLUSION: We’ve covered a lot of ground and a lot of controversy. There is no single path to reducing gun violence. There is no single “gun culture.” Americans live in cities, rural areas, high crime districts, and safe neighborhoods. Some families have guns handed down guns from their grandfathers, others are first-time gun buyers and still others are families that never want a gun in their home. More Americans live in cities, and gun culture areas are losing population with each generation. We have the lowest crime rates in 100 years, but the gun culture feels endangered, yet they cannot articulate the reasons for their rage. The  condensing of gun culture communities makes them more radical and inflexible. Gun-control advocates have little common ground with the most radical of gun-rights advocates, but there is a large middle-ground where gun owners and gun control groups can stand together. Gun owners can keep much of their culture, but hey will also need to accept that there is mismanagement and abuse of weapons in their community, and the gun community needs to take financial and legal responsibility to bring  gun ownership into the 21st century.

This list of seven actionable proposals is just a starting point, but it follows the basic rules of Change Management. Identify proposals that support winnable battles, forge alliances and provide opportunities that provide opponents with reasons to supporting your position, provide research that supports your position, and avoid proposals that sound good but are not supported by facts no matter how “obvious” they appear to be when you discuss it with similarly-minded supporters. Change Management is not about a single event, and the reduction of gun violence will not be about the passing of a single law. Even if a gun control law had the most sweeping provisions imaginable, enforcing those provisions and maintaining the effectiveness of the law requires decades of continuing support, and active review to ensure that laws are producing the desired changes. With as many as 300,000,000 guns and 100,000 gun shootings every year, America is facing a monumental problem. But it is a problem that we can overcome, if we really want to and if we fully apply the rules of change management.

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Change Management… Under the Gun (Part II of III)


Target

In our last article, we discussed gun culture and history, trying to understand how the gun became such a powerful symbol of America. Today, we will look beyond the numbers behind gun violence, to identify specific opportunities to lower gun violence. Rather than going after the most popular symbols of gun violence, we only want to focus on proposals that can measurably lower gun related deaths. Extreme gun rights groups have tried to make changes or expansion in gun control laws difficult or impossible to implement. However, gun owners are just like any other group, with a small core of highly vocal members and a larger number of more moderate members.  Even non-gun owning Americans have a strong respect for gun rights, or at least  concerns over a government that is too strong. Reasonable supporters of both  gun rights and gun control need to get together to jointly form a new view on guns in America. Just as the Republican party is being forced to re-think it’s policies, this is the time for us to rethink how guns fit into America’s culture, and how the tools of Change Management will help us get there.

The strongest gun advocates have often been personally touched by gun violence. Not surprisingly, they are deeply offended by the vitriolic rhetoric, and lack of compassion,  from gun extremists. However, not all gun rights supporters are extremists. The “silent majority” of gun owners are fairly moderate, and becoming more so over the years. Gun owners may have first used a gun in the military. Others started (or continued) their interests in guns in the police force, as prison guards, as sheriffs and deputies or as other public protectors. These men, and they are almost entirely men, believe they need guns to protect their family. For many gun rights advocates, the role of the “protector” is part of their personality. The vast majority of gun owners could not imagine going on  a killing spree, or hurting children with weapons, and believe that as gun owners they play a role in preventing this from happening. When killers are found, gun owners advocate the most severe and immediate punishment. When gun owners are in any way associated with killer who use guns, they are deeply offended and want to strike back at gun-control advocates and the media. They feel that the media and gun control groups paint them as friends of the villains, merely because they want to continue to protect their families.  

We each need to understand the other side’s motivations. And we need common ground.  If we seek common ground, we will find unexpected allies. For example, a survey from Pew Research shows that households without guns are more supportive of gun controls than households with guns. Which isn’t surprising. If we look a little closer, we see that individual members of households with guns, have different opinions. The gun owner has the strongest gun rights opinions, but other members of the household have more moderate opinions. Asked if gun control will lead to the government taking away guns: gun owners strongly believe this (51%), non-gun owing households believe it less (45%) and other members of a gun-owning household believe it least of all (41%). The best allies for gun control may well be the other members of the gun-owning household! The public discussion is filled with partial facts, fear, and policy proposals that lack specific, measurable goals. We need to be guided (not ruled, but guided) by real data, and we need to understand why gun control is so strongly opposed.

GOALS: It’s time to focus on specific and measurable changes. To do that, we need facts about gun violence today and goals for reducing gun violence tomorrow.

  • Guns: There are 300,000,000 guns (100,000,000 are handguns) in America. Gallop research tells us that more than 40% of households own one or more guns, and the gun owner is predominantly a man. Rural areas have high gun ownership than cities. With 80% of Americans living in cities, gun ownership seems to be dropping. Crime in America has dropped by more than 50% since the 1990s (major crimes are down as much as 95% in New York City), but “protection of the home” is still the most frequently cited reason for owning a gun. Despite lower crime, gun owners have been on a buying spree for years.

Assault rifles have are often part of the debate on gun violence, but rifles are rarely a cause of death in America. The notorious AR-15 has been used in Columbine style mass killings, but in 2012, only 323 people were killed by a rifle of any kind, compared to 6,220 killed by handguns. Handguns are 60 times more likely to be used in a homicide than a rifle (including every AR-15). There are good reasons to ban assault weapons, but is this a top priority? With so many guns in circulation, and no gun-control  proposals to take away existing weapons, merely banning future weapon sales will take decades to have any impact on the current level of violence.    

Handguns role in gun violence deserves a closer look. They are more portable, and can be taken to more locations than rifles. By being more available, handguns are available when tempers flare and when violence erupts. Handguns are like lighter fluid. They don’t start the fire, but they make it easier for the fire to start, and they make the fire burn hotter. Because handguns are so portable, they seem to spend more time “at hand” rather than locked away. Portability makes the very weapon that is supposed to protect you and your family, your greatest threat. All guns, but especially handguns, INCREASE the chance that you will kill a member of your own family. As we can see in the next section.

  • Gun Storage: One of the most useful services that the NRA offers, is safety training. The NRA advises gun owners to always lock up ammunition and guns, and to not load a gun until it is ready to be used. Failing to follow these rules leads to death and murder. Consider the “blade runner,” Oscar Pistorius. It happened in South Africa, but the story is universal. Oscar was afraid of being assaulted or kidnapped, and kept his guns loaded, a machine gun in his bedroom, and a handgun by his bed. He woke up “sensing” there was an intruder in his house. In the dark, he investigates and shoots an “intruder,” who he finds is actually his girlfriend. If there was more time between waking and shooting, he might have acted differently. Yet in story after story, the shooter believes that quick access to a gun is imperative, and outweighs the dangers of using loaded weapons in the dark or making life-and-death  decision when you’re not fully awake. Also consider the much less publicized case of Rondell Smith, who bought a gun after an attempted break-in at home. No one was hurt in the break in, but two weeks after he bought a gun, his two-year-old  son shot himself and died.

If all guns in America were safely stored and locked, according to NRA training, gun violence would be dramatically reduced. Small children would not kill themselves. Older children, perhaps those who were given a gun but are too young to use it unsupervised, might still be alive. Even the growing number of teens who use a parent’s gun to commit suicide, might be alive. In 2010, 6,740 young adults were killed because they got access to a gun or were killed by a member of the family. A significant number of these deaths would not have happened if the owners of these guns, kept them unloaded, and locked away.

  • Bullets: In 2010, US citizens bought more than 12 billion bullets, up from the “normal” 9-10 billion, to stockpile ammunition in case gun-control laws are passed. The global production of bullets is estimated at 9 billion bullets annually; the growth in sales has depleted world supplies of ammunition. What is America doing with all this ammunition? America has one million police, sheriffs, deputies, prison guards and other government security officials. There are another million private security guards. Let’s assume that every security worker needs 1,000 bullets per year (2 billion total) for practice. Another 2 billion bullets went into stockpiles. There are also one million Native American’s living in or around reservations, who participate in some traditional hunting. Let’s give each of them 1,000 bullets per year. That leaves 7,000,000,000 bullets. The  number of bullets used to shoot human being is minuscule, around 250,000 annually. Too few to count in an ocean of ammunition.


That means that the vast majority of bullets are used for, recreation: hunting, target practice, shooting competitions, historical recreations, demonstrations, etc. Gun owners may earnestly buy a gun for protection, but the overwhelming USE (i.e. actually firing the gun) is recreation. There’s nothing wrong with recreation, but the argument changes when we’re weighing the lives of American’s against constitution rights or against entertainment alternatives. It’s also important because different types of ammunition are used for different purposes. Hunters use hollow-point bullets because they do far more damage, quickly killing the animal. However, hollow bullets are considered “inhumane” under the Hague Conventions, and banned in war. Outside of hunting, gun enthusiasts extol the hollow-point for its “stopping power” when used for self-defense. The types of bullets we use, are a major factor in gun injuries becoming gun deaths. We need to reduce the number of bullets in circulation, and we also need to decide we should allow “recreational” ammunition should be used against human beings.

  • Homicide: The gun discussion is focused on homicide, specifically killing sprees… in schools, shopping malls, and public places. These events are horrifying, but are they common? 2012, 29 students were shot at Harper High School in Chicago individual gun shootings, and eight died. This was not a spree. It was a series of individual killings over the course of a year, and these individual deaths were largely ignored by the media. Six times as many children died in in the last 100 days, as died at Sandy Hook. Since 1982 there have been 62 mass killings, claiming just over 500 lives. Compared to the 300,000 gun-related homicides and 3,000,000 gun shootings during this time, mass killings are lost in the numbers. Every year there are 9,000 gun-related homicides. Every year 1,500 to 2,000 American women killed by domestic violence. Every year,  500 to 1,000 Americans… more than 20 years of killing sprees… die in “unintentional” shootings.
  • Suicide: More American gun-related deaths are from suicide than homicide, but suicide has largely been ignored in the current discussion. Of 35,000 suicides annually, 20,000 are by firearms. Men predominantly use guns to commit suicide, and are far more successful than women in killing themselves. Suicide is normally practiced by the very old, but in America suicides by 75 to 84 year olds has dropped from 31.1 (for every 100,000) in 1950, to just 15.7 in 2010. At the same time, suicide rates for teens and young Americans have doubled or tripled. Life has improved for the elderly, reducing the attraction of suicide. But why is being young so terrible that so many want to end their lives? And the lives of others?

Spree killings might be better described as elaborate suicides. The postal worker who kills co-workers and then himself. The boyfriend or husband who kills his partner (it is almost always the man who does the killing) and then commits suicide, perhaps also killing parents, children, relatives or friends. Deaths at multiple locations may not be immediately connected, and these events may not be identified as spree killings. Consistent background checks could keep weapons out of the hands of mentally disturbed individuals, reduce homicides and suicides. A gun purchase can last a lifetime, but we may not be mentally healthy for all of our lives. A moment of depression, the loss of a loved one, a divorce, or even a bad mix of medications can lead to suicide, homicide or another Sandy Hook.  We may be mentally healthy when we buy a gun, but what about our mental health over the coming years or decades? In order to drive a car you need to periodically renew your license, have your eyes checked, prove you can still drive a car. Gun-related  killings are now outpacing driving related deaths. Shouldn’t gun owners be as capable of operating a gun as they are of operating a car?

  • Gun Injuries: The numbers that we have talked about so far are stunning, but they are only part of the picture. In addition to the more than 30,000 Americans killed by guns, another 75,000 are injured, but survive. A small “improvement” in gun design or the lethality of ammunition, and thousands of injuries turn into deaths.  Alternatively, some of these injuries are failed suicides, accidents due to poor gun management, and domestic violence. These injuries may be the last clue we have about a pending homicide or suicide. Under pressure from the NRA and gun rights lobbyists, funding for research on how to identify and prevent future gun killings has been blocked. If we start funding this research again, we may be able to  save the lives of thousands of Americans.

The numbers are staggering… 100,000 American’s shot every year, and 30,000 killed. Now that we know these numbers, and we more about what they mean, we will develop recommendations to address gun violence. In a period of massive change, most of us lack the basic change management skills the 21st century demands. By using the process in this series… learning the history of the issue, understanding stakeholder motivation, analyzing the hard data, and developing measurable goals… we can address some of the most intractable problems in our country, and in our corporations.

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Change Management… Under the Gun (Part I of III)


Gun2

We live in a time of unprecedented change. The balance of world power has changed, shifting from a singular superpower to a group of rising economies, with China in the lead.  Domestic demographics are changing, with political power rapidly abandoning the traditional older, white, male power center. The Republican party must change, either adopting new values that alienate its aging leadership and many of its members, or abandoning all hope of winning national elections by maintaining the policies they adopted in the mid-20th century. Weaker countries seeking global power, such as South Korea, are learning how to use cyber war and other asymmetrical warfare tactics to counter America’s massive conventional military advantage. One of America’s most immediate and tragic changes is the increase in gun violence. While this issue has received immense attention in the media, few policy makers grasp why we have gun violence, and offer few effective proposals.  If America wants to stop gun violence in America, we need to introduce real change management, not just a few ineffective laws.

There is an old Russian saying, “If all you have is a hammer, you treat the world like a nail.” Politicians see problems  in terms of laws, rather than long-term programs. Reducing gun-related  deaths in America will require new laws, but it requires much more, starting with an understanding of the effectiveness of existing laws.  We need better collection and research of gun violence statistics. We need real, measurable goals and a process to track the results of the actions we take. American citizens own an estimated 300,000,000 guns, and since 2010 have bought 12,000,000,000 or more bullets annually. Significantly reducing violence will take decades, and requires supporters who will maintain their support for decades. Programs that don’t work must be defunded, and effective programs must be replicated. We need the freedom to experiment, without every effort by gun-control advocates being opposed by the most vocal gun rights advocates. It requires both sides of the argument to agree on the most reasonable way to preserve the rights of gun owners and save the lives of Americans.

A top-down  solution, a comprehensive national gun control law, will fail. There is not enough political consensus to pass and maintain such a law. Even if it could pass, the proposed bills have yet to focus on real, measurable changes. In order to work, we must turn to the discipline of change management. The five key elements of change management that need to be a part of any plan to reduce gun violence are:

  • History: Understand why America developed it’s unique relationship with guns.
  • Diagnosis: How does America’s gun culture create gun violence?
  • Goals: Specifically, what do we hope to accomplish?
  • Initiatives: Which changes need to happen, and how do we track progress?
  • Measurement: Did we create the meaningful changes that lowered violence?

Let’s dive right in and start with…

HISTORY OF THE AMERICAN GUN: America was created by European settlers who needed to control natives, and later slaves. Early settlers wrote of their fears that natives would rise up and kill us. Gun ownership became not just a right, but an obligation to your families and your community to defend the lives of settlers. Had America been settled by Europe a few hundred years earlier, perhaps we would be talking about the sword rather than the gun. But it was the gun that defined America when hunting provided the meat needed to feed your family.  Americans predominantly fought honor duels with guns, killing other citizens who dishonored their good name. Most importantly, it was the citizen with a gun that allowed America to fight the British in the 13 colonies, fight Indian wars throughout America, and eventually fight other Americans in the Civil war. When America became a nation, it was a small country with powerful enemies in Europe, and with competing European controlled governments to the north and south. At a time when only the mightiest of nations could afford a standing army of any size, America chose to rely on a militia for defense. Which bring us to…

  • The 2ND amendment: Strong gun rights advocates point to the 2nd Amendment their primary justification for unrestricted gun ownership, going so far as saying that the founding fathers wanted to arm so that we could overthrow the government, if it overstepped its authority. The 2nd Amendment states, “A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed.” Guns advocates fixate on,  “shall not be infringed,” while having ignoring, “A well regulated militia.” No other amendment uses the word “regulated”, to say nothing of “well regulated.” The 2nd amendment, plus the “Mlitia Acts” that followed a few months later, defined how our national defense operates, and did not say anything about other gun rights. In fact, the Supreme Court repeatedly found (in: United States v. Cruikshank, 1875; United States v. Miller, 1939;  District of Columbia v. Heller, 2008; McDonald v. Chicago, 2010) that the 2nd amendment is about maintaining a militia, not personal defense.
  • Militias: The Bill of Right became law in 1791. In 1792, the Militia Acts were passed, defining a militia (as a semi-professional military, controlled by the state, and called up at the request of the President). Every white adult male was to serve, and each state was responsible for training and inspecting their troops twice a year. The Militia Acts stated that the militia was to protect us from any, “foreign nation or Indian tribe,” and lays out required equipment: a musket with 24 bullets and 1/4 pound of gunpowder, a knapsack, etc. In 1903 a subsequent Militia Act abolished all state militias, replacing them with the National Guard. The second amendment was never repealed, but it should be clear that a National Guard, plus the development of a standing military (now the largest in the world), eliminated the primary reason for this amendment.
  • Rebellion Against Tyrants: The need for unlimited gun rights are often justified because citizens need to follow the plan of the founding fathers, and be ready to overthrow the government, should it overstep its authority. The recent debate between Alex Jones and Piers Morgan repeatedly references this old argument. If Jones appears disturbingly agitated, he also appears to be genuine in his conviction. As do other gun rights advocates who see themselves as protectors of the Republic. This has become a pillar of belief for gun advocates; unfortunately, it is not true. In 1792, citizens in Pennsylvania refused to pay a tax on whiskey. Citing the Boston Tea Party (making them the first and original Tea Party), they claimed the right to armed rebellion against the government. By 1794, the Whiskey Rebellion escalated to 500 men laying siege to a tax collector’s home. How did the founding fathers react? President George Washington called out the state militias, raised an army of 14,000 soldiers and put down the rebellion by force. The next significant rebellion (including a lot of talk about tyranny) turned into the Civil War. It ended badly for the rebels. Native Americans also had “armed rebellions,” which ended very badly. From the founding fathers to today, America has been very consistent, and very efficient, in dealing with armed rebels.
  • Gun Control Laws: Gun advocates argue that the 2nd amendment comprehensively protects their right to any number type or number of guns, with any legislative restraint. This is the exact opposite of US legal history. Citizens who once dueled on city streets, were pushed to the outskirts of town and by the 1880s (through a series of state laws) were forbidden to duel. Likewise, states known for strong gun support today, once passed laws to take guns away from citizens. At least, from black citizens. These laws, were still in effect until the early 20th century, explicitly or implicitly using race to determine gun ownership. Later, the rise of organized crime (and the Tommy Gun) led to the National Firearms Act of 1934, which limited sales of military-style  weapons, high-capacity  magazines, and silencers (collectively called “weapon of assassination”).

Gun Culture: The founding fathers wrote the 2nd Amendment for very specific reasons, with national defense as the main reason. The time of militias has long since passed. The history of gun restrictions is long, and a few more regulations won’t change it much. And yet, it doesn’t really matter. While both sides are arguing law, this is about culture. Gun-control advocates are trying to change American culture, and gun rights advocates are trying to preserve a culture that no longer exists. If it ever existed at all.  At a time of culture wars, primary roles have changed. Liberal Democrats back their proposals with hard statistics and research on violence. Behind the bluster, the normally undemonstrative Republicans, are making an emotional appeal that we leave them their role as protectors of their own home. Tales of the Alamo, images of the Old West and the homesteader firmly planted in from of a log cabin with gun in hand, ready to protect the family, are vital images of American history, but they are not very relevant in a country where 80% of the citizens live in cities, and rural life is disappearing.

We need to balance the importance of our culture and history against the need to protect American citizens. History needs to be part of the equation, but prejudices and preconceptions about guns need to be forgotten. We need to be guided, but not ruled, by the facts. We need a bottom-up approach that provides specific programs with specific actionable results that save the lives of Americans. The programs that both gun owners and gun-control advocates can agree are effective, without changing the world of the gun owner.  That’s quite a goal.  That’s why we will only succeed if we follow a formal change management process.

Now that we have some understanding of gun history and culture, the next part of this series will dig into the research and identify targeted programs to reduce violence in America.

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Will New York City Kill Linear Document Review?


Skyline of New York City

The Bloomberg administration has announced that the City of New York will now fight Civil Rights lawsuits, instead of offering small settlements. Deciding to fight more cases as a cost-control mechanism creates a tipping point for lawsuits, and document reviews. For too long, linear document review has been the “gold standard,” in eDiscovery. However, studies have shown that linear review is very inaccurate and it costs far more than alternatives. Alternatives like Technology Assisted Reviews (TAR), that are 70 to 90% lower in cost. It’s going to something big to move conservative lawyers from the linear reviews they are familiar with, to TAR. Something like New York City deciding to increase the number of lawsuits it handles.

It’s no coincidence that the City is announcing their new strategy just as the sequester kicks in. Cities and states are scrambling to close budget gaps in 2013. By moving away from the old policy of settling minor cases, the City hopes to make a dent in the cost of litigation. This policy has in pilot since mid-2011, but has only been used for 50 of the 1,500 Civil Rights suits the City deals with every year. So far, the City has only targeted the cases they feel are the weakest, but they have won more than 75% of time, when the cases get to court. And the number of new suits has dropped for the first time in years.

This new policy is incredibly important because it has the potential to be the tipping point for quickly moving us to more TAR based reviews, and more outsourcing in Discovery. Here are the key issues:

LOWER COST: Currently only 50 out of 1,500 cases have been targeted, as easy cases to win that make financial sense to fight. Initially, you tend to be conservative when you move to a new policy. Maybe the number going forward will be 100. But if you changed the cost of litigation, then you can greatly increase the number of cases that you can pursue. Big corporations pay around $2,000,000 just in eDiscovery costs, per case. How much does the City pay? If the cost of eDiscovery dropped dramatically, how many more cases would be with fighting? Using TAR and outsourcing together, could completely change the equation with hundreds of fewer settlements.

REDUCTION IN CASES: The number of new cases is declining. The decline is small, but it is real. If NYC is more aggressive in fighting suits, the number of new suits may continue to decline. Avoiding new suits is even more cost-effective than winning in court.

LEGAL FEES: The NYTimes article gave the example of one case where the City fought and lost in court. The plaintiff won $600, but the city also had to pay the plaintiff’s legal fees of $78,000. In the few cases the city fought and lost, some had legal fees in the hundreds of thousands of dollars.

MORE MUNICIPALITIES: NYC may have some financial gaps, but other municipalities, especially in California, are in bankruptcy. The City of Detroit is about to have a manager appointed by the Governor of the State. Most cities, and corporations for that matter, have some sort of formula as to when they pay rather than ligate. Change the cost of litigation, and you dramatically change that formula. Cities that are in bankruptcy may be ordered by the bankruptcy trustee, to move to more cost effective legal processes, to protect the remaining assets of the city.

Not that long ago, it was the demand from Freedom of Information request that forced City and State governments to move from manual document redaction to automated redaction. The financial squeeze from a still recovering economy and the sequester from Washington are forcing the courts to get creative. It seems likely that NYC or some other municipality will be squeezed hard enough to make a big move towards TAR and greater legal outsourcing. Will New York City kill linear document review? The jury is still out, but I’m betting that TAR is about to get a big boost from the Big Apple!

Posted in Best Practices, Common Sense Contracting, Decision Making, Project Management Office, Uncategorized | Leave a comment

Which Location Has the Best Outsourcing Deal?


Not too long ago, the outsourcing of corporate office jobs was synonymous with India. Big news stories showed example after example of work successfully outsourced to India, yielding enormous savings.  Years ago, when IBM was the biggest and most recognizable name in computers, managers often chose IBM without even looking at the competition. “Nobody ever got fired for recommending IBM,” was once a common saying in corporate America. Once we were all aware that outsourcing existed, India became the dominant “brand”, and it dominated our thinking. Is India still the default choice for outsourcing? What about the rest of the world, including outsourcing to the US?

Over the past few years, outsourcing has become more sophisticated. Outsourcing firms have learned that economies rise and fall, and that different currencies can have very different exchange rates over time. Contracts now include many more clauses and conditions than they used to, so it’s a bit more difficult to compare a flat rate per hour. Still, there are definitely trends. Since India is still the world’s brand for outsourcing,
let’s start there and look just a bit deeper than just the hourly rate:

 

  • India: India still offers positions at a fraction of the hourly US rates. Due to the
    downturn in the world economy, outsourcers have held back raising rates, even
    though inflation in India is two to three times greater than the US. Whether or not they will catch up for these “missing years,” we can expect Indian inflation to outpace the US for the foreseeable future. India also has a higher rate of promotions (on top of cost of living increases), and a very high attrition, leading to a
    higher cost of recruiting, training and employee incentives. While it is not
    unique to India, anytime you deal with another country you need to keep in mind
    that currency rates may change dramatically. If you sign a contract today under a favorable rate of exchange, by the time of your contract renew the exchange
    rate could be dramatically different. This is applies to any offshore location.
    Finally, India does not have a well-established “night shift” culture, and it
    takes dramatic incentives to get people to work at night for any prolonged
    period. Since “normal” work hours in the US are late night in India, your best
    bet is to outsource over-night work, or on work that can be returned a day or
    two later.
  • Other Countries: There are many countries with very specific value propositions:
    specific areas of expertise, better synchronized work hours, different language
    skills, and so on. Let’s use the Philippines as an example. While India’s
    culture is based on British culture, the Philippines follows American culture.
    Britain’s long history with India reduces many cultural barriers, especially
    since India follows British law (the Philippines follows American law). For an
    American, they will find it a bit easier to use the Philippines for tasks
    involving language and will require much less training for legal outsourcing.
    Their inflation rate is on par with the US, and attrition is also lower. There
    are similar (but not a severe) night shift issues, and you have the same
    currency exchange rate issues. However, comparable work in the Philippines
    costs about 20% more, and not all the established forms of outsourcing are
    available in the Philippines.
  • U.S. Outsourcing locations: These are smaller cities and towns with lower wages and operating costs than the big metropolitan cities where many outsourcing
    projects originate. Pricing here is a very mixed bag. It depends on the local
    conditions. If we look at Fargo North Dakota, which has a long tradition in
    outsourcing. In 2010, local unemployment was 5.0% and dropped to 4.2% by August
    of 2011. A busy local economy increases pressure for higher wages and raises
    your hourly rates. With greater cultural similarity, much less soft skill
    training is needed. Inflation is at US levels, there are no currency exchange
    risks and hours of work fit well with the rest of the US. Since Fargo’s greater
    metropolitan population is about 150,000 compared to Mumbai’s 20,000,000, it
    often takes longer to recruit there. And the costs are much higher than India,
    usually 50% more. You can still save money and improve services, but the
    financial impact is much less.
  • US Major Cities: Why outsource to the same location (with the same basic costs) that you work in? You may need a skill that is only available in your local market,
    or the work process may require direct physical interaction. You may even host
    the outsourcer within your facility. However, even in the same location
    outsourcers may provide nuanced cost advantages: a document outsourcer lease a
    fleet of copiers at a better rate; outsourcing e-discovery proves staff that is
    more fully billable than internal resources; outsourcing of programming
    minimizes the number of programming skill you would need to hire and keep
    occupied. A good outsourcer may have slightly lower attrition and costs, but
    otherwise they hire and buy from the same market as you do. This is the highest
    cost market, but there are times when it can still the best deal.

 

There are many other details that will affect the real value
of your outsourcing price. India continues to be one of the lowest per hour
options. Even though costs and risks for India are often left out of the
initial pricing, there are still opportunities to reduce costs and improve
work. There are a lot of other countries that offer equally compelling options,
but you need to know these markets to understand their real value. Outsourcing
to smaller domestic locations is a very viable option, and there are still very
many “undiscovered” locations that offer excellent value. Even local
outsourcing in the big cities still has a place, and offers value, but should
be used more selectively. Invest a little time to understand how to interpret
the cost and value structures of each location, and it will pay a big
dividend!

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Will The Republican Party Change By 2016?


RepublicansThe 2012 election could have been about immigration reform, or putting a budget in place, or world peace. But, as we know, it wasn’t. Instead, the agenda was largely for each candidate to attack the accomplishments and highlight the failures of each opponent. The Republicans and the Democrats both fighting for the most powerful elected position in the world, and each only able to tell us that voting for their opponent would lead to disaster. The American electorate clearly heard this message, and voter participation in 2012  dropped by 5,000,000 since the 2008 election. The 2012 election marks the 4th Republican loss in the last six elections. What can the Republican’s do to put out an agenda that will turn around their losing streak?

What do Republicans believe in? The Republican party is America’s conservative party. Conservatives, by definition, are resistant to change. Conservative parties, around the world, are organizations that: look back on former glories, believes the past was better and safer than the present, knows that changes in demographics and moral values have made the world unfamiliar and uncomfortable, and fight to build a more predictable world… for us and for our children.

Democrats, on the other hand, represent the liberal view-point. Liberals are less tied to the past, and often seek to improve the world by overturning outdated values from the past. By definition, liberals are more open to change, and are willing to accept that there could be a multiplicity of legitimate solutions for a problem.

By contrast, conservatives demand more concessions than they will give, making them reluctant to make deals that are “change makers.” If you go to TED Talks, a collection of short presentations by some of the most intelligent people on earth, you can watch a presentation by Jonathan Haidt about the moral roots of conservative and liberal thinking. Haidt’s studies show that there are five universal values (not doing harm, being fair, group loyalty, respect for authority, and purity) that determine our moral programming. Hadit’s data also shows that conservatives require agreement across  all five values, while liberals are inclined to make a deal with agreement on as few as three values. Liberals are more likely to make a deal. Conservatives are not only less likely to make a deal, but also more likely to look despairingly on  fellow conservatives who compromise their values for the sake of making a deal.

The problem facing Republicans is that their current view of world formed,and then soon froze into place, during the “Golden Age of Conservatives”, the Presidency of Ronald Reagan. But in the decades since the 80s America has drastically changed: demographics have changed, women have become the dominant voting bloc, the cold war ended a generation ago, and even the weather has changed. Republicans are torn between staying “on topic” with an increasingly irrelevant agenda and developing a new agenda that is relevant to most Americans, but not to all Republicans. If the Republican party is to remain a national party, they need to change their position and their message!

As a political scientist, I understand that a change in message means a change in identity. There is a risk that the most conservative elements of their party may reject change. But as a project manager, I know that a group that cannot prioritize their needs, cannot hope to achieve their agenda. Corporate project managers face the same issues when managing major change projects. Senior corporate managers are usually older and more conservative, and they are the ones who… more than anyone else… are responsible for protecting the firm from risk. Learning how corporations and project managers deal with change, just might tell us how to save the Republican party!

In the past, senior managers in major corporations made emotional decisions that would never be allowed in today’s transparent, stockholder driven culture. In the mid-80s, J.C. Penney’s CEO decided to move the corporate headquarters from New York City to Plano Texas. The entire executive team, hundreds of executives, resigned. With a population of 100,000, Plano’s labor market could not easily replace these executives, and Penney’s stock lost 50% of its value. Why would the CEO pursue this risk strategy? The depressed Plano real estate market was depressed and cheap, and there were tax incentives, but that was available everywhere (including NYC). The key factor on Plano’s favor appears to be that the CEO was born just over the border in Oklahoma.

Despite the negative results and the lack of analysis to support his decision, the CEO kept his job. In the 80s, CEO preferences … rather than research… was good enough for key decisions. Today, major corporate (and government) decisions require data and analysis. Let’s look at some key issues for the Republican Party, why these are the key issues and how they need to change:

GUN VIOLENCE: Republicans often say the 2nd Amendment provides unconditional support for guns, which is not true.  The 2nd amendment… “A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms”… ties gun ownership to the security of the state, not just the individual. This was further clarified in the Militia Acts of 1792, stating the responsibility of adult males to carry a gun and be called up by the state in time of national emergency. The Militia act of 1862 allowed African-Americans to serve in Militias, and the Militia act of 1903 replaced all militias with the National Guard. Yet, the most vocal supporters of gun rights do not appear to realize that these events occurred.

Of course, in Revolutionary America, there were other reasons than traditional national defense for keeping Americans armed. Americans lived in a wilderness filled with dangerous animals; firearms provided defense and fresh meat for our families. The  westward expansion started scores of Indian wars as American’s took over more and more land, until the wars ended at Wounded Knee in 1890. Adult white males needed public duels to settle personal disputes, until the last states outlawed dueling in the late 1800s. And, of course, men had a moral obligation to protect family and neighbors in a slave uprising.

While the reasons for the 2nd Amendment have all but disappeared, Republican’s believe that we cannot update the definition of gun rights. Yet, American did this in 1934, when high-capacity, fast-firing military weapons entered the American culture. Today we speak about assault weapons and high-capacity clips, in the 30′s it was machine guns (such as the infamous “Tommy Gun” from the Chicago mob wars), high-capacity drum magazines, and silencers. The National Firearms Control Act of 1934 required the registration and taxing of any sales of restricted weapons and paraphernalia. The Firearms act imposed a $200 fee for any of these purchases. If the Firearms Act had indexed the fee to inflation, it would be $3,500 today. However, since the 70s a combination of legislative changes and “tweaks” to gun design have allowed the unrestricted sale of weapons that are more powerful and accurate than the Tommy Gun.

For most Americans, supporting the right to buy a 21st century assault weapon because an 18th century land-owning white male living in the countryside needed a gun, is quite a stretch of logic. Until recently, only 1% or 2% of the population would support this argument, and if you threw in controls on hunting rifles, you might get up to 5%. The more that we allow the free sale of thee weapons, the more frequently we see incidents of public massacre, which is exactly what the specifications of these weapons claim to deliver. When weapons were less deadly, and the need for guns more obvious, there was little will to ban them. Guns owners may still have the political unity to fight off gun restrictions, in 2013. But as new massacres continue to fill the news, the Republican part needs to decide if it wants to be the party of unrestricted gun rights. It can, and some of the membership may even believe it should. Just as corporations must decide which new markets and technologies to adopt, the Republican party needs to decide if investing in this policy leaves it with political capital for any other changes.

SCIENCE: In the early and mid-20th century, a master of oration could talk a bill through Congress. Today, everyone wants facts. We want to see the numbers. We want the credentials of the number crunchers. And we want to know… the science. The 21st century is a very precise world. When someone is arrested, we expect videos and DNA evidence. When a storm is on the way, we what to know when it will arrive, and how long it will last. Technology provides the precision that American farmers need to maximize crop production, and that each of us depends on every day.  It correctly predicted that Hurricane Sandy would be the most destructive storm in East Coast history. However, when that same science predicts that record-breaking storms will continue, Republicans attacked the science and the scientists making these predictions.

For the last 30 years, Republicans have supported policy positions that lack empirical evidence. Agricultural, industrial and economic policy in the early 20th century had to be based on opinion, because the science did not exist. We now understand how weather works, the scientific universally accepts the new weather model, and we can use that model to make accurate long-term weather predictions. Senior corporate managers can no longer simply follow their personal preferences. Likewise, Republicans must decide between fact-based  policies that may appeal to a larger audience, and policies that are followed because of tradition or custom. As America become ever more diverse, fewer policies can be based on just shared history and culture.

Still, every policy cannot be supported by numbers. In banking, the pursuit of short-term profitability conflicts with following the best interests of clients. Yet, firms that pursued “profit-first” and ignored customer interests are paying a high price. Banks that supported the “moral” view of customer service may be the big winners, as banks that. Accepting science does not mean rejecting personal values, but when the science shows us how the universe works, we need to accept this and develop new policies, rather than attacking the science. If the Republican party cannot do this, then, just like a corporate executive who cannot explain why he is supporting an unprofitable division, the Republicans are going to lose the support of their “shareholders.”

FAMILY VALUES: This is the area where the Republican self-proclaimed role as the party of morality, can be given free rein. The problem is that the party’s positions are not only different from mainstream America, they are different from the Republican membership. Gay rights issues have become the lightning rod for cultural change in America. In the last century, most Republicans thought that being gay was bad. Accepting that your child was gay was bad. And gay marriage was unacceptable. But it’s been a decade since Richard Cheney, the very Republican 46th Vice-President of the United States, told the world that his daughter was gay. He publicly stated that he saw no issue with this daughter being gay, he accepted his daughter Mary and her partner were full members of his family, said that he Mary’s child was like any of his other grandchild, and loved Mary just like any other child. Oh… and gay marriage was unacceptable. Richard Cheney IS the typical older Republican, who speaks public Republican policy while following the real-world values that their families actually lived. The difficult to understand, and support, chasm between personal and public values has become the Republicans dilemma.

Talking one way and living another is not unique to Republicans. The Democrats struggle with their own dichotomy between values that they support, such as unionization… especially the various teachers unions… and the values of mainstream America, which is decidedly anti-union. Corporations are struggling with issues of cultural diversity in the workplace, Women as CEOs and as the majority of the new workforce, and global integration of operations. The big lesson is not how we will solve any single issue, it is that we need to continually deal with change. They process of accepting change, and integrating it into corporate and governmental culture is an ongoing process, not a single issue or project. Change management is needed to continuously incorporate new culture, technology,  ideas and practices. To be conservative means holding on to the past, but the present is becoming the past faster than ever before. Republicans are used to establishing policies that are meant to stand for generations, but most of today’s policies are out of date in just a few years.  Change management is the greatest challenge for the Republican party.

Will the Republican party survive the 21st century? If they want to they can, but they cannot survive the 21st century as the Republican part of the 20th century. Corporations have faced similar challenges in transitioning to the 21st century. That transition has included building Project Management Offices, Change Management groups and Process Improvement organizations.   Projects and changes are no longer “occasional events,” they are vital ongoing activities of every organization. The leading corporations around the world have sizable and effective organizations to incorporate change, and the speed of change… in virtually every endeavor… is increasing. The Republican party needs to do more than just change their policy positions; they need to change their process for change. The models are out there, in the most respected and profitable corporation in the world. If they want to change the Republicans can, but what kind of party do they want to be? Time, and the 2016 election will tell!

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The Republican Party: Three Problems In 2013


The Republican party has a big problem, a really big problem. The 2012 Presidential elections dealt the Republicans a crushing blow. The loss in the popular vote was greater than expected, but the loss in the electoral college was devastating. With the economy is still under performing everyone’s expectations, most Republicans assumed that Obama was a weak candidate who could easily be beaten by… anyone who wasn’t Obama.  However, that’s not the way it turned out. Now, the Republican Party is scrambling to find answers, to find out what went wrong, and what has to change in the future. Of course, one of their biggest issues is that their party’s most active element wants to turn back the clock and return to an earlier age. Well, it’s not just the Republicans. The 21st century is a very confusing time for many Americans as we undergo a period of fundamental change. If we can crack the code for change for the Republicans, maybe we can learn something about change for the rest of us?

If you could place the Republican problem on a map, it would be the tiny spec labeled “compromise” that sits just outside the vast territory called “change.” Enormous change is happening, but the Republican party is not having any of it! But you really can’t blame them. They are the official conservative party, and being conservative means being the party that looked back on the past as something better, and resists anything new. As we saw in the Presidential debate, the Republican candidate (Mitt Romney) questioned the size of the US Navy, which he said has not been this small since 1917. Which was technically true if you counted the number of ships. The Democratic candidate (Barack Obama) responded that you cannot compare 1917 ships to 2012 ships… and also commented that Romney could just as well have mentioned the lack of horses and bayonets in today’s military.

These debates will never be accused of providing too much information, but consider this. The destroyer is one of the smallest sea worthy gun ships in the navy, and the battleship used to be the largest. In WWII, a battleship was typically 15-30 times larger than a destroyer. A 1917 “big” battleship is about 10,000 tons. A “little” destroyer built in 2012 is 14,000 tons. We can’t compare the size of  battleships, because not a sinle navy in the world still uses battleships. The last battleship in the world was retired 20 years ago. On average, each class of ship today is 10 times the size of their 1917 counterpart. And today’s ships have more: accurate guns,. more powerful shells, radar, sonar, GPS, missiles (increasing “gunnery range” from 5  miles to several thousand miles), satellite support, computers, diesel or nuclear power (1917 was steam powered),  and electricity (in 1917 many ships lacked electric lights). Was Romney’s comment on naval power a slip? Probably not. Most likely it reflected how strongly the Republicans are focused an emotional view of the world, rather than a  fact-based view.

You’ve probably seen something similar at work. Groups that just can’t acknowledge that something about the business model, or the culture of the firm, has changed. They feel that proposed changes are a terrible mistake, and any resistance on their part is right-minded resistance. They feel they are the last line of resistance. Besides, if they can hold out, you and your projects just might go away. It almost sounds like a definition of the Tea Party. Because these parallels are so strong, if we can find the key to revitalizing the Republican party, we might also learn how to solve some of our own corporate problems.  Besides, if the pace of change is indeed increasing, we need to know how to deal more effectively with change.

LEADER: Every major change starts with a leader who leads the change. When the Republicans nominate a Presidential candidate, they choose the face of the party for the next four years. Romney had government experience, but not at the national level.  He had powerful connections and is a wealthy businessman, which is very much in line with the Republican image of success. However, few presidential candidates have made their money in the world of finance, but at a time when America is still recovering from a global financial collapse, Romney had special vulnerabilities. He most conservative Republicans believe that their message was right, but the messenger was wrong. Undoubtedly, we will learn more about what happened in backroom discussions within the Republican party, but it does appear that Romney wanted to present a more centrist view, especially in immigration reform. A different leader might have gained more votes, but they would need a different message to gain more than the core Republican vote.

When a corporation is faced with a major change, internal politics are very, very real. The choice of the leader of change is very important. In IT, where change happens more rapidly than in other departments, the turnover in CIOs is very rapid. You can interpret the data different ways, but a CIO generally gets “voted out” every two to four years. For the leaders below the CIO, their perceived “time in power” can be even shorter. IT staff is always very interested in who is leading  new initiative and which groups will benefit. It is often assumed that when a UNIX professional leads, UNIX groups will prosper. Likewise, if the new leader comes from a PC background, it is assumed that PC desktop and server groups will prosper once changes take place. Choose and announce your leaders carefully. Don’t assume that your workers are passive, and will automatically follow any new direction that management agrees to.

MESSAGE: Once the primaries are over, the winner is expected to reach out to their party and perhaps beyond their party to form their platform. The platform used to be very important, with most of the news coverage focused on an analysis of the “message” in the platform. In the 2012 election, the platform virtually disappeared for both the Republicans and the Democrats. Instead, the debate was about the other guy’s flaws and failures. Very little airtime was spent by Republicans talking about the Republican platform. Even the details of the proposed Republican budget were not for public discussion, and would only be fully released after the election was won. As the Republican party became ever more conservative, there seemed to be no happy medium between the desires of the ultra-conservatives and a more liberal message that would appeal to undecided voters.  The decision to have no message in many issues areas appears to be the worst possible decision, if votes are the measure of success. There are difficult decisions that still need to be made, but few in the party who wanted to be associated with the downside of these messages. During the election, it was repeatedly stated that program cuts could be delivered with virtually no negative consequences to the elderly or the needy. However, in the budget discussions after the elections, these easy steps for balancing the budget seem to have disappeared. The lesson learned is that you can’t escape bad news; eventually, you have to reveal the big plan.

With any big change there will be good and bad news. You can’t hide from it. When change comes to your organization, change is easier if everyone can rely on what they are told. When everyone second guesses the truth of your message, or wonders why there isn’t more information, resistance to change rises. If your organization plans to dramatically reduce the cost or the size of a department, positions may need to be cut or job may be moved to a new location. Corporate culture differs dramatically, but providing as much information as honestly as possible is the best policy. If the entire plan is not yet fully known, that’s fine. But as the plan progresses, let the employees of your firm know what events are coming up rather than letting them find out about significant events on blogs and in the newspapers.

DEMOGRAPHICS: The rise of the Hispanic vote was a major discussion during the elections. Did the Republicans lose the Hispanic vote because they ignored immigration reform, because of their lack of presence at the Republican convention, or for their strong rhetoric about returning to an “English First” culture? There are definitely cultural clashes between the idealized 50’s culture they want and the increasingly ethnically and racially diverse culture of America in the 21st century. Regardless of which culture is dominant, women will continue to be 51% of the population. In addition to numerous gaffs about the role of women in America, the Republican party failed to deliver a message that was compelling for independent women voters. The demographics of the Republican party are: older,  wealthier, more male and more Caucasian than the Democratic party or independent voters. The Republicans have typically supported: higher military spending, lower taxes on the wealthy, no civilian gun restrictions, greater restrictions on immigrants, etc. It will be difficult for the Republicans to give up (or change) these policies, without giving up the members who are so tightly attached to each policy.

While the average corporation is not dealing with these specific issues, major corporations are dealing with a similar problem. The most senior managers of any firm tend to be older and more conservative than the managers that report to them. A tier or two down, and managers may question why change cannot happen in leaps rather than small steps. The teams that manage each change project  have until recently reflected the demographics of senior management, who a few years ago were middle managers. Today, you need to see that project teams are more reflective of the company. There need to be more women in senior positions on teams, if only to better represent the greater number of women in corporate management positions. Many companies have gone global, or use outsourcing in countries like India and the Philippines.  Are members  of the branch office represented when headquarters makes plans? If your firm has moved heavily to outsourcing in the last few years, then your “workers” in these outsourced firms probably have no one to represent them when change plans are developed. However, if you ignore the significant cultural differences in this workforce, there may be unintended consequences for your projects.

Change takes time to happen. Almost all the very difficult changes that are facing the Republicans have been under discussion since the last Century.  Eventually, though, the issues of the future become the issues of today. This is a time of big change, for the Republicans and for every corporation. Today, we have just looked at the foundational changes in America, but in our next blog, we will look at some policy changes and possible solutions. But for today, that’s my Niccolls worth!

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