Monthly Archives: March 2012

PMO Genius: How To Share & Be Happy


In our last Blog we spoke about the issues that drive the services produced by a shared services group. We talked about six issues that define the functions, cost and billing of shared services. Today, we’re going to take the … Continue reading

Posted in Decision Making, Delivering Services, Project Management Office | Tagged , , , , , | Leave a comment

PMO Basics: Six Secrets For Efficient Shared Services


Every big corporation manages multiple shared services. Shared services are often a bit mysterious to a PMO, and improvement projects are sometimes overly complex. It is difficult enough to provide a service that can keep a single client happy, a … Continue reading

Posted in Best Practices, Delivering Services, Project Management Office | Tagged , , , , , , | 1 Comment

PMO Genius: 8 Lessons Learned About Outsourcing


In our last “PMO Basics,” we covered the reasons and methods for building a lessons learned file. Today, we’re going to apply lessons learned to Outsourcing. Why single out outsourcing? There are several good reasons. First, the recent wave of  … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Learning and Development, Project Management Office | Tagged , , , , , , | Leave a comment