Category Archives: Expectations and Rewards

Align rewards with efforts

The General Electric Turnaround: Why We Can’t All Be Jack Welch!


Jack Welch is perhaps the world’s best known improvement guru. His transformation of GE not only took genius, it took guts and determination to convince a company that was doing pretty darn well that it had to do better. Not … Continue reading

Posted in Best Practices, Decision Making, Expectations and Rewards, Improvement, Continuous or Not, Project Management Office, Uncategorized | Tagged , , , , , , | 3 Comments

Genius PMO: Five Steps to An Honest Project Team!


Every profession has unspoken agreements and dark little secrets. In the world of project management and PMO’s our objective is to make projects more “transparent” and measurable, so that projects can be more successful. You might say that one of … Continue reading

Posted in Decision Making, Expectations and Rewards, Improvement, Continuous or Not, Learning and Development, Project Management Office, Unique Ideas | Tagged , , , , , , | 1 Comment

Have You Mined-Out Your Project Portfolio?


More than ever before, corporations are focused on project management and performance improvement techniques to fix long-standing inefficiencies in operations. The problem is that as these methodologies expand throughout major corporations, executives are finding that Project Management Offices (PMOs) and … Continue reading

Posted in Best Practices, Delivering Services, Expectations and Rewards, Improvement, Continuous or Not, Learning and Development, Unique Ideas | Tagged , , , , | 2 Comments

Gramdma Has Left The Kitchen!


I remember a commercial from a few years back, I think it was for spaghetti sauce. It showed an Italian family’s kitchen as the Sunday meal was being made. In the kitchen, there were several grandmothers working away over a … Continue reading

Posted in Best Practices, Expectations and Rewards, Improvement, Continuous or Not, Learning and Development, Uncategorized | Tagged , , , | 1 Comment

4th Sigma: Project Charters, Part 3 – Building Consensus


A Project Charter is a document that describes a project, names the people who will perform the project, what their roles will be and the name of the project sponsor (the individual that requested the project). Any book on Six … Continue reading

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The Customer Is Always Right… Sometimes


Yesterday we talked about the Baldridge Award and how one firm won the award, but shortly afterwards went bankrupt. This case raised questions about the value of quality control, or at least of the Baldridge award. My contention is that … Continue reading

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Do Outsourcers Know What Time It Is?


Today, I was puttering around on the Internet, on a site that I frequently visit, Linked-In. I decided that I would take a look at their “Answers” section, which lists questions by members that other members are invited to answer. One of … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Expectations and Rewards, Improvement, Continuous or Not, Learning and Development | Tagged , , , , , | Leave a comment

Filling The Big Shoes


Every manager needs to plan for the development and promotion of their staff. Over the past few years the economy has been slow, so for most of us planning on how to hang on to our existing staff has usually … Continue reading

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When Outsourcing Is Mature…


In the last post we talked about where outsourcing is headed for firms that have reached a “mature” stage. That is to say, if you operate out of one or more lower cost locations, all of which passed their “training” … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Expectations and Rewards, Unique Ideas | Tagged , , , , , , , , | Leave a comment

overload, Overload, OVERLOAD…


The term that best defines this week is: Information Overload! Earthquakes, Tsunami’s, Nuclear leaks in Japan, Fault lines under US Nuclear reactors, New war in Libya, Ongoing war in  Afghanistan, Stock market roller coaster, Economy getting better/worse, Growth of the … Continue reading

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