-
Recent Posts
Archives
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- October 2012
- September 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
Categories
Meta
Category Archives: Expectations and Rewards
The General Electric Turnaround: Why We Can’t All Be Jack Welch!
Jack Welch is perhaps the world’s best known improvement guru. His transformation of GE not only took genius, it took guts and determination to convince a company that was doing pretty darn well that it had to do better. Not … Continue reading
Genius PMO: Five Steps to An Honest Project Team!
Every profession has unspoken agreements and dark little secrets. In the world of project management and PMO’s our objective is to make projects more “transparent” and measurable, so that projects can be more successful. You might say that one of … Continue reading
Have You Mined-Out Your Project Portfolio?
More than ever before, corporations are focused on project management and performance improvement techniques to fix long-standing inefficiencies in operations. The problem is that as these methodologies expand throughout major corporations, executives are finding that Project Management Offices (PMOs) and … Continue reading
Gramdma Has Left The Kitchen!
I remember a commercial from a few years back, I think it was for spaghetti sauce. It showed an Italian family’s kitchen as the Sunday meal was being made. In the kitchen, there were several grandmothers working away over a … Continue reading
4th Sigma: Project Charters, Part 3 – Building Consensus
A Project Charter is a document that describes a project, names the people who will perform the project, what their roles will be and the name of the project sponsor (the individual that requested the project). Any book on Six … Continue reading
The Customer Is Always Right… Sometimes
Yesterday we talked about the Baldridge Award and how one firm won the award, but shortly afterwards went bankrupt. This case raised questions about the value of quality control, or at least of the Baldridge award. My contention is that … Continue reading
Posted in Best Practices, Delivering Services, Expectations and Rewards
Tagged Clients, Improve, Satisfaction
2 Comments
Do Outsourcers Know What Time It Is?
Today, I was puttering around on the Internet, on a site that I frequently visit, Linked-In. I decided that I would take a look at their “Answers” section, which lists questions by members that other members are invited to answer. One of … Continue reading
Filling The Big Shoes
Every manager needs to plan for the development and promotion of their staff. Over the past few years the economy has been slow, so for most of us planning on how to hang on to our existing staff has usually … Continue reading
When Outsourcing Is Mature…
In the last post we talked about where outsourcing is headed for firms that have reached a “mature” stage. That is to say, if you operate out of one or more lower cost locations, all of which passed their “training” … Continue reading
overload, Overload, OVERLOAD…
The term that best defines this week is: Information Overload! Earthquakes, Tsunami’s, Nuclear leaks in Japan, Fault lines under US Nuclear reactors, New war in Libya, Ongoing war in Afghanistan, Stock market roller coaster, Economy getting better/worse, Growth of the … Continue reading
Posted in Best Practices, Decision Making, Delivering Services, Expectations and Rewards
Tagged change, corporations, Hiring, Measure, Predict, Quantify, Reporting, Staffing
1 Comment
