Comments for Niccolls AND Dimes

Comment on Are Outsourcing Obstacles Too Big To Swallow? by Donte Faggard

Donte Faggard — Wed, 10 Apr 2013 04:12:13 +0000

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Comment on The 4th Sigma: The Paradox of Customer Service by phone sheriff

phone sheriff — Mon, 08 Apr 2013 15:54:49 +0000

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Comment on Which Location Has the Best Outsourcing Deal? by Chris Niccolls

Chris Niccolls — Tue, 05 Mar 2013 13:50:06 +0000

Welcome to the Blog Karl! Mr. Laird raises an excellent point. While this article focused on financial risks… especially the higher attrition rates, greater inflation, changes in currency rates, and significant training cost offshore … all outsourcing has equally important risks in work quality.

McKinsey, the world’s largest consulting company, tells us that 50% of outsourcing fails, for reasons of quality, cost, or client commitment to the program. When the goal is “total outsourcing,” moving an entire function out of the organization, quality issues are greater than in programs that balance outsourced and internally managed work. A study of total outsourcing in IT services, from the Max Planck Institute for Economics, found that the long-term success rate was as low as 10%.

Comment on Which Location Has the Best Outsourcing Deal? by Karl Laird

Karl Laird — Sun, 03 Mar 2013 18:41:11 +0000

This is not bang on at all, the quality of work produced suffers when sent offshore.

Or do you not remember your time at BSC Chris?

Comment on The Game Of Money Laundering, Part 2 by Philip Cohen

Philip Cohen — Sat, 23 Feb 2013 19:29:22 +0000

And the ugly reality for consumers dealing with the clunky, unscrupulous eBay/PayPal complex …
“Shill Bidding Fraud on eBay: Case Study #5″ … http://bit.ly/11F2eas

Comment on Which Location Has the Best Outsourcing Deal? by Unni Vasudevan

Unni Vasudevan — Thu, 14 Feb 2013 01:23:35 +0000

Very informative and bang on with outsourcing and its feasibility.

Regards, Unni

Comment on A Game Of Money Laundering, Part 1 by breaking news

breaking news — Mon, 11 Feb 2013 09:07:55 +0000

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Comment on The Game Of Money Laundering, Part 2 by C T

C T — Wed, 30 Jan 2013 04:13:04 +0000

Thanks – this has been a discussion on a forum I belong to. It is a knife collectors forum. We noticed several postings on Ebay for $20 or $40 knives that were listed as “Buy It Now” for several thousands of dollars. Our first thought was some kind of money laundering scheme. Apparently though, some sellers also do this when the item is not in stock – they price it so high that no one would purchase it. Apparently this allows them to skirt around some of Ebay’s sellers rules. I am not an Ebay seller so I don’t know the rules but both explanations seem plausible.

Comment on The Game Of Money Laundering, Part 2 by Chris Niccolls

Chris Niccolls — Wed, 30 Jan 2013 03:29:39 +0000

Thanks for the comments! If you contact Ebay about a specific problem auction, they claim that they will suspend it… and they do seem to do that with some frequency. However, if you see a vendor with many questionable items or many auctions for essentially the same item, perhaps sold via different vendors, Ebay’s policy is that they will not take action, because this means that Ebay is deciding who can and cannot be in business. If the item is stolen (and you can provide evidence) they will shut down the auction. They have also stopped auctions for body parts (kidneys and organs), which is illegal in most states.

However, if the issue is widespread selling (through one or more vendors) of counterfeits, or misrepresented products, action is unlikely. This was the debate with Tiffany, the well known jewler. Tiffany told Ebay that they never made certain types of jewelry, and that Ebay could easily search for these items and remove them (I believe one item was a hairpin with crystals). Ebay has declined to address systemic “corrections.” Also, if you personally purchased a fake product they will work with you to get your money back and (if you paid via Paypal) they more or less insure you and will reimburse you.

Comment on The Game Of Money Laundering, Part 2 by damnuble

damnuble — Mon, 28 Jan 2013 18:02:53 +0000

So when we as the innocent bystanders see an item on Ebay that is clearly suspect (i.e., a $30 item being sold for $8000) who do we report it to? Or do we report it at all?