Tag Archives: Hiring

PMO Genius: 8 People Projects For 2012!


Will 2012 be the year of people projects? Over the past few years, changes in the economy have driven changes in business models. However, this has largely been a reactive change, without a clear plan for changing staffing in the … Continue reading

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Which Location Is the “Best Buy” For Outsourcing?


Not too long ago, the outsourcing of corporate office jobs was synonymous with India. Big news stories showed example after example of work successfully outsourced to India, yielding enormous savings.  Years ago, when IBM was the biggest and most recognizable … Continue reading

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The Global Revolution In Jobs: When Did This Happen?


As we continue our journey through the second decade of the 21st Century, we continue to bump up against of outdated definitions and old limits to how the world works. Even how we work. A few days ago I saw … Continue reading

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Social Networking for Service Managers


Want less face time on Facebook? Tired of being a twit on Twitter? Don’t care if you can Google it? I think we’ve all had occasional overload from Internet social media. Yet, everywhere you go you’re told how this is … Continue reading

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Size Matters: How Big Is Your Work Day?


Understanding exactly how many hours of work your staff is  capable of is important if you have any hope of efficiently staffing your  organization. The hours of capacity in a service organization are usually  completely misunderstood. Once you  understand the … Continue reading

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How Much Do Your Services Cost?


Budgeting in Corporate Services has always been an approximate science. In some cases, very approximate. Because your services are far removed from the products that your firm sells to the outside world, it’s hard to know how and when to … Continue reading

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The 4th Sigma: Is It Time to Rethink Six Sigma?


Over the past few months, I have been using this blog to collect information from different operational managers, especially IT managers because of the wide range of services they run. The subject has been, “How are you dealing with the … Continue reading

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