Category Archives: Improvement, Continuous or Not

Learning about improvment projects

Resistance Was Futile: Welcome To McDonalds Robotic Arches!


Fast food is in the crosshairs, and the industry is very nervous. Everyone wants something from fast food. Most customers want quick service, often 24-hour service,  from happy and enthusiastic workers. Foodies want higher quality ingredients and new menu items. Parents … Continue reading

Posted in Best Practices, Delivering Services, Employment, Improvement, Continuous or Not, Robots, Uncategorized | Tagged , , | Leave a comment

Change Management… Under the Gun (Part II of III)


In our last article, we discussed gun culture and history, trying to understand how the gun became such a powerful symbol of America. Today, we will look beyond the numbers behind gun violence, to identify specific opportunities to lower gun … Continue reading

Posted in Best Practices, Decision Making, Improvement, Continuous or Not, Uncategorized, Unique Ideas | 2 Comments

PMO Genius: Rule The Bizarro World!


When you manage projects, a big part of your effectiveness is derived from common knowledge and a database, not necessarily a formal database, of what works and what doesn’t. In the last decade, everyone in a corporation “knows” certain basic … Continue reading

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Jamie Dimon Needs A Good Project Manager!


A few blogs ago we talked about how undisclosed risk in any operation or project can completely change the game. What used to be the right choice may now the wrong one, when you don’t know the whole story. The … Continue reading

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Money Laundering… The Vatican Connection


A lot of people were very confused when the Pope’s butler was arrested, and told it had to do the growing scandal at the Vatican Bank. Some said, “How does a butler have anything to do with Banking?”; others said, … Continue reading

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The General Electric Turnaround: Why We Can’t All Be Jack Welch!


Jack Welch is perhaps the world’s best known improvement guru. His transformation of GE not only took genius, it took guts and determination to convince a company that was doing pretty darn well that it had to do better. Not … Continue reading

Posted in Best Practices, Decision Making, Expectations and Rewards, Improvement, Continuous or Not, Project Management Office, Uncategorized | Tagged , , , , , , | 3 Comments

PMO Basics: Building Your Lessons Learned File


Ask different project managers and get different reasons why project management and the PMO is important. For me, communication provides PM’s greatest value, and building a lessons learned file is one of the most valuable (and overlooked) communications practices. Project … Continue reading

Posted in Best Practices, Improvement, Continuous or Not, Learning and Development, Project Management Office, Uncategorized | Tagged , , , , , | Leave a comment