Category Archives: Delivering Services

How to deliver world class services

UBER’S Latest Pilot Offers Free Rides


Robots have arrived and they are sweeping citizens off of the streets of Pittsburgh! No, they didn’t arrive by flying saucer, these are UBER driverless cars, and a ride in a robot UBER is FREE! By the end of the … Continue reading

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Robots, Outsourcing, & The 2016 Election


Future generations will look back with disbelief on the 2016 Presidential elections. It is historic not only because the Democrats have a woman as their candidate, but also because the Republicans have the Trump as their candidate. Love him or … Continue reading

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Flatline… Subscriptions Will Be The Death Of Tech Jobs


When does a buzzword become a technology? It’s hard exactly, but “Subscription” is a great example. It started as a simple idea. Software sales groups spend a lot of time and money chasing after customers. They want customers to buy … Continue reading

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The Robot Revolution On Speed: Too Late To Turn Back!


Tongues have been wagging about the rise of the robots. Robots taking over manufacturing, robots acting as home companions and robots taking our jobs. A lot of digital ink has been spilled on the subject.  You know what? Just about … Continue reading

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Law Firms Get a Failing Grade In Document Review


Outsourcing is big business! Today, just about every firm today outsources something. Big firms, little firms, manufacturers, accountants, lawyers and technology firms. All big corporations perform certain common functions: payroll, accounting, PC support, and so on. When you’re ready to … Continue reading

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Google Changes The Ediscovery Landscape


The big new app for 2012 just might be Google’s Apps Vault. Just released in the last days of Q1, this tool sits on top of Google Apps and simplify management of your firm’s documents. This tool will be enormously … Continue reading

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PMO Genius: How To Share & Be Happy


In our last Blog we spoke about the issues that drive the services produced by a shared services group. We talked about six issues that define the functions, cost and billing of shared services. Today, we’re going to take the … Continue reading

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