Category Archives: Delivering Services

How to deliver world class services

The Trump Conundrum: American Jobs vs. Good Jobs vs. American Made

Posted on September 11, 2017 by

Candidate Trump told America that he would bring back, “Good, well-paying jobs, with benefits.”  Which is what we want. We don’t just want low paying jobs without time off or health benefits. However, as Trump has learned, just the health … Continue reading →

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Unemployment 2.0: New Problems Require Different Solutions

Posted on October 20, 2016 by

During the Global Financial Crisis a few years ago, the world was overwhelmed with layoffs and unemployment. Yet, if the experts are right, we can expect far higher unemployment in the near future as robots and artificial intelligence systems arrive … Continue reading →

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Resistance Was Futile: Welcome To McDonalds Robotic Arches!

Posted on October 14, 2016 by

Fast food is in the crosshairs, and the industry is very nervous. Everyone wants something from fast food. Most customers want quick service, often 24-hour service,  from happy and enthusiastic workers. Foodies want higher quality ingredients and new menu items. Parents … Continue reading →

Posted in Best Practices, Delivering Services, Employment, Improvement, Continuous or Not, Robots, Uncategorized | Tagged , , | Leave a comment

Robotic Reporting… The Tipping Point​

Posted on August 27, 2016 by

  For the past several years robots have quietly infiltrated newspapers and magazines, slowly replacing reporters. Sounds like the plot of a “B” movie? Maybe, but robots have learned how to write like humans, how to do research on the internet, … Continue reading →

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UBER’S Latest Pilot Offers Free Rides

Posted on August 19, 2016 by

Robots have arrived and they are sweeping citizens off of the streets of Pittsburgh! No, they didn’t arrive by flying saucer, these are UBER driverless cars, and a ride in a robot UBER is FREE! By the end of the … Continue reading →

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Robots, Outsourcing, & The 2016 Election

Posted on August 12, 2016 by

Future generations will look back with disbelief on the 2016 Presidential elections. It is historic not only because the Democrats have a woman as their candidate, but also because the Republicans have the Trump as their candidate. Love him or … Continue reading →

Posted in Best Practices, Delivering Services, Employment, Robots, Uncategorized | Tagged , , , , | 3 Comments

Flatline… Subscriptions Will Be The Death Of Tech Jobs

Posted on April 27, 2016 by

When does a buzzword become a technology? It’s hard exactly, but “Subscription” is a great example. It started as a simple idea. Software sales groups spend a lot of time and money chasing after customers. They want customers to buy … Continue reading →

Posted in Best Practices, Common Sense Contracting, Delivering Services, Unique Ideas | Tagged , , , , | 2 Comments