Author Archives: Chris Niccolls

Intelligent Automation Inspires New Plans For Onshoring


    (Previously published in Outsourcing Magazine, 11/4/2017) Offshoring and outsourcing don’t exist in a vacuum. These are processes that take advantage of and are influenced by technology, politics and the larger economy. Look at the last big round of … Continue reading

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High Tech Cars Fascinate Buyers and Save the World


  You’ve heard that robots are taking over? It’s true! A lot of people are frightened about a “workless” future, but parts of the Robot Revolution will be useful. Like cars that can drive themselves. Just a couple of years ago, … Continue reading

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The Other Shoe Just Dropped


(Previously published in Outsourcing Magazine) For years, the outsourcing world has been buzzing about reshoring (or “backshoring” in Europe), taking the jobs we sent offshore years ago and bringing them back to the US and Europe. Low wages, cheap property, … Continue reading

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The Evolution Of The Millenial


The Robot Revolution is on their heels and catching up! By the second decade of the 21st century, everyone can see that “change” is speeding up. By the third decade, a quick glance in the rearview mirror and all you … Continue reading

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Back To The Future… Of Outsourcing!


(Previously Published in Outsourcing Magazine Sept., 30, 2017) To understand the future, it often helps to examine the past. The past may not have all our answers, but we often find useful models that can be repurposed in new ways. … Continue reading

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Ready For The New Normal… In Weather?


Sex, politics and the weather. Until someone can figure out which bathroom school kids can use, or until EVERY NIGHT isn’t a new story about dysfunctional politics in Washington… I’ll just talk about something non-controversial. Like the weather. I mean, … Continue reading

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Everyone Into The Cloud!


(Previously published in Outsource Magazine, 9/8/2017) Outsourcers fear that the coming Robot Revolution. Robots and A.I.s will wipe out traditional outsourcing… or so you have been told! The reality is that the technologies behind the Robot Revolution will create the … Continue reading

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