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Monthly Archives: August 2011
When Is Disaster a Disaster? Understanding Trigger Events…
I’ve worked with a lot of firms on disaster plans. And I mean A LOT of firms. Some firms have built truly excellent disaster plans, but very few have built good triggers for their disaster plans. I’ve seen controls to … Continue reading
Posted in Backup Plans, Best Practices, Decision Making, Delivering Services
Tagged Backup Center, Backup PLan, BCP, Disaster, Predict, Satisfaction
2 Comments
Blue Skies, Black Swans and Backup Plans
As Hurricane Irene passes through lower Manhattan, there is a tinge of panic but not the full-on disaster that has been expected. Wall Street will be a bit mussed up, but open for business on Monday. For many in New … Continue reading
Posted in Backup Plans, Common Sense Contracting, Decision Making, Delivering Services
Tagged Disaster, Improve, outsource, Procurement, Projects, Satisfaction
1 Comment
4th Sigma: P Charts Made Simple
It’s been a while since we spent any time on the 4th Sigma, so let’s take a few minutes today and talk about using the 4th Sigma process to address some problems in your operation. If you’re a regular reader, … Continue reading
Posted in 4th Sigma, Best Practices, Delivering Services, Improvement, Continuous or Not
Tagged 4th Sigma, Projects, Reporting, Six Sigma, Track, transform
1 Comment
Everyone Bow Down: Quality Control Has Conquered America!
Just a few blogs ago I said that with the debt ceiling silliness in D.C. resolved, we might have clear sailing until the next crisis. Who knew that the credit downgrade crisis was just a few days away? Of course, … Continue reading
Posted in Best Practices, Decision Making
Tagged change, corporations, Metrics, Quality, Satisfaction, transform
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Is Your Staff About To Run Away?
The debt limit nonsense in Washington seems to be over, at least for now. While there are many arguments and much confused information about the national debt, we know that $200 billion of the TARP loans have been repaid, and … Continue reading
Posted in Best Practices, Unique Ideas
Tagged change, Compensation, corporations, Predict, Satisfaction, Staffing
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How Modern Guns Conquered The Old West
No single story defines America’s Old West. Instead it is a series of individual stories… Big stories about Big characters doing big things. Usually with big guns. The West and the Gun are inseparable. “God didn’t make men equal Smith and … Continue reading