Tag Archives: Track

A Game Of Money Laundering, Part 1


Wherever  illegal money exists, there is a need to “launder” that money so that it can be used in the legitimate economy. In the earlier part of the 20th century, most “money laundering” schemes came from criminal activities. American and … Continue reading

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Genius PMO: Tracking A Project’s Financial Benefit Is Pure Genius


At the Wednesday (11/30) meeting of the  NYC chapter of the Project Management Institute, Marc Resch gave a compelling presentation on the importance of cash flow models.  In a very short time, Mr. Resch covered a lot of important territory. … Continue reading

Posted in 4th Sigma, Best Practices, Decision Making, Improvement, Continuous or Not, Learning and Development, Project Management Office, Unique Ideas | Tagged , , , , , | 2 Comments

Building Your PMO: The Alpha & Omega of Project Management – Part II


In our last blog we talked about the two most important project phases for a new Project Management Office (PMO) to focus on, the beginning and end. The last blog spoke about the “Alpha,” the start of a project, and … Continue reading

Posted in Best Practices, Delivering Services, Learning and Development, Project Management Office | Tagged , , , , , | 2 Comments

4th Sigma: P Charts Made Simple


It’s been a while since we spent any time on the 4th Sigma, so let’s take a few minutes today and talk about using the 4th Sigma process to address some problems in your operation. If you’re a regular reader, … Continue reading

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Are Outsourcing Obstacles Too Big To Swallow?


Last week I saw a question on Linked-In that I thought was particularly interesting. The question was, “What are the top five challenges in BPO transitions that  need to be addressed in the outsourcing/offshoring industry?”  If there were any “winners” … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services | Tagged , , , , , , , , , , , , , | 2 Comments

Size Matters: How Big Is Your Work Day?


Understanding exactly how many hours of work your staff is  capable of is important if you have any hope of efficiently staffing your  organization. The hours of capacity in a service organization are usually  completely misunderstood. Once you  understand the … Continue reading

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How Much Do Your Services Cost?


Budgeting in Corporate Services has always been an approximate science. In some cases, very approximate. Because your services are far removed from the products that your firm sells to the outside world, it’s hard to know how and when to … Continue reading

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