Tag Archives: Track

A Game Of Money Laundering, Part 1

Posted on May 1, 2012 by Chris Niccolls

Wherever illegal money exists, there is a need to “launder” that money so that it can be used in the legitimate economy. In the earlier part of the 20th century, most “money laundering” schemes came from criminal activities. American and … Continue reading →

Posted in Best Practices, Decision Making, Unique Ideas | Tagged AML, Measure, Metrics, Money Laundering, PMO, Projects, Track | 6 Comments

Genius PMO: Tracking A Project’s Financial Benefit Is Pure Genius

Posted on December 4, 2011 by Chris Niccolls

At the Wednesday (11/30) meeting of the NYC chapter of the Project Management Institute, Marc Resch gave a compelling presentation on the importance of cash flow models. In a very short time, Mr. Resch covered a lot of important territory. … Continue reading →

Posted in 4th Sigma, Best Practices, Decision Making, Improvement, Continuous or Not, Learning and Development, Project Management Office, Unique Ideas | Tagged 4th Sigma, PMO, Project Management, Projects, Track, transform | 2 Comments

Building Your PMO: The Alpha & Omega of Project Management – Part II

Posted on November 29, 2011 by Chris Niccolls

In our last blog we talked about the two most important project phases for a new Project Management Office (PMO) to focus on, the beginning and end. The last blog spoke about the “Alpha,” the start of a project, and … Continue reading →

Posted in Best Practices, Delivering Services, Learning and Development, Project Management Office | Tagged Metrics, PMO, Projects, Quantify, Track, transform | 2 Comments

4th Sigma: P Charts Made Simple

Posted on August 27, 2011 by Chris Niccolls

It’s been a while since we spent any time on the 4th Sigma, so let’s take a few minutes today and talk about using the 4th Sigma process to address some problems in your operation. If you’re a regular reader, … Continue reading →

Posted in 4th Sigma, Best Practices, Delivering Services, Improvement, Continuous or Not | Tagged 4th Sigma, Projects, Reporting, Six Sigma, Track, transform | 1 Comment

Are Outsourcing Obstacles Too Big To Swallow?

Posted on July 11, 2011 by Chris Niccolls

Last week I saw a question on Linked-In that I thought was particularly interesting. The question was, “What are the top five challenges in BPO transitions that need to be addressed in the outsourcing/offshoring industry?” If there were any “winners” … Continue reading →

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services | Tagged Build vs. Buy, change, Improve, Measure, Meetings, Metrics, outsource, Projects, Quality, Quantify, RFP, Staffing, Track, transform | 2 Comments

Size Matters: How Big Is Your Work Day?

Posted on June 6, 2011 by Chris Niccolls

Understanding exactly how many hours of work your staff is capable of is important if you have any hope of efficiently staffing your organization. The hours of capacity in a service organization are usually completely misunderstood. Once you understand the … Continue reading →

Posted in Best Practices, Common Sense Contracting, Delivering Services | Tagged Hiring, Measure, outsource, Reporting, Staffing, Track | Leave a comment

How Much Do Your Services Cost?

Posted on June 4, 2011 by Chris Niccolls

Budgeting in Corporate Services has always been an approximate science. In some cases, very approximate. Because your services are far removed from the products that your firm sells to the outside world, it’s hard to know how and when to … Continue reading →

Posted in Best Practices, Common Sense Contracting, Decision Making, Uncategorized | Tagged Cost Management, Hiring, Improve, Measure, outsource, Track | Leave a comment

The Regulators: Round 2 – Are Your Costs In Line With The Market… Which Market?

Posted on June 3, 2011 by Chris Niccolls

Yesterday we spoke a bit about the rise of “Regulators” in Fortune 500 Firms. In the past service managers would periodically see directives for firm-wide budget controls, freezes for new hires, or (during especially difficult economic times) special committees that … Continue reading →

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Improvement, Continuous or Not | Tagged Build vs. Buy, change, Costs, Improve, Measure, outsource, Quality, Quantify, Satisfaction, Six Sigma, Track, transform | 1 Comment

Management Trends for 2011: MORE!

Posted on May 30, 2011 by Chris Niccolls

The corporate world is changing. The biggest firms in the world are almost entirely public corporations, and an every smaller number of the largest firms are privately owned. Of the largest firms in America, the top five public firms are … Continue reading →

Posted in Best Practices, Decision Making, Delivering Services | Tagged change, Improve, Measure, Metrics, Quality, Quantify, Six Sigma, Track | Leave a comment

The 4th Sigma: Analysis Paralysis… More Options Don’t Always Help

Posted on May 25, 2011 by Chris Niccolls

Any good management book or management system provides you with more than a few tools or the steps for a process. The best books remind that you are applying these systems to people, people with preferences and limitations. Some people … Continue reading →

Posted in 4th Sigma, Best Practices, Decision Making, Improvement, Continuous or Not, Learning and Development, Unique Ideas | Tagged 4th Sigma, change, Improve, Measure, Metrics, Projects, Quantify, Satisfaction, Six Sigma, Track, transform | Leave a comment