Tag Archives: Quantify

PMO Genius: Time To Open The “Office of Email”


Not too long ago we looked at Atos, an $11 Billion IT firm that decided to kill email. They did considerable internal research and concluded that rather than contributing to profitability, email is a massive drain on profitability and needs … Continue reading

Posted in Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Project Management Office, Unique Ideas | Tagged , , , , , , , | 1 Comment

PMO Genius: Increasing The Maturity Of Your PMO


PMO projects fail. A lot. Why? Basically, it comes down to someone not delivering what they said they would. That individual may not think I was his fault. He might have recommend a firm to provide a product or service, … Continue reading

Posted in Delivering Services, Improvement, Continuous or Not, Project Management Office | Tagged , , , , , | 1 Comment

Genius PMO: Let’s Kill Email! Lessons From A Leading Technology Firm…


In case you haven’t heard the big news yet, Atos (a multi-Billion dollar IT firm) announced that it plans the global elimination of email from all of its offices. Now that’s a big, bold move! A move that is going … Continue reading

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Building Your PMO: The Alpha & Omega of Project Management – Part II


In our last blog we talked about the two most important project phases for a new Project Management Office (PMO) to focus on, the beginning and end. The last blog spoke about the “Alpha,” the start of a project, and … Continue reading

Posted in Best Practices, Delivering Services, Learning and Development, Project Management Office | Tagged , , , , , | 2 Comments

Are Outsourcing Obstacles Too Big To Swallow?


Last week I saw a question on Linked-In that I thought was particularly interesting. The question was, “What are the top five challenges in BPO transitions that  need to be addressed in the outsourcing/offshoring industry?”  If there were any “winners” … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services | Tagged , , , , , , , , , , , , , | 2 Comments

The Regulators: Round 2 – Are Your Costs In Line With The Market… Which Market?


Yesterday we spoke a bit about the rise of “Regulators” in Fortune 500 Firms. In the past service managers would periodically see directives for firm-wide budget controls, freezes for new hires, or (during especially difficult economic times) special committees that … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Improvement, Continuous or Not | Tagged , , , , , , , , , , , | 1 Comment

The Regulators : Who Are They And Why Are They Interested In You?


Most signs for the economy are looking up, and the pressure to reduce costs has reduced. However, as business is rising and new income producing staff is being hired, the new pressure for Corporate Services is to support these new … Continue reading

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