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Tag Archives: Hiring
PMO Genius: 8 People Projects For 2012!
Will 2012 be the year of people projects? Over the past few years, changes in the economy have driven changes in business models. However, this has largely been a reactive change, without a clear plan for changing staffing in the … Continue reading
Which Location Is the “Best Buy” For Outsourcing?
Not too long ago, the outsourcing of corporate office jobs was synonymous with India. Big news stories showed example after example of work successfully outsourced to India, yielding enormous savings. Years ago, when IBM was the biggest and most recognizable … Continue reading
The Global Revolution In Jobs: When Did This Happen?
As we continue our journey through the second decade of the 21st Century, we continue to bump up against of outdated definitions and old limits to how the world works. Even how we work. A few days ago I saw … Continue reading
Posted in Best Practices, Improvement, Continuous or Not, Unique Ideas
Tagged Build vs. Buy, Global Talent, Hiring, outsource, Procurement, Projects, Staffing
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Social Networking for Service Managers
Want less face time on Facebook? Tired of being a twit on Twitter? Don’t care if you can Google it? I think we’ve all had occasional overload from Internet social media. Yet, everywhere you go you’re told how this is … Continue reading
Posted in Best Practices, Delivering Services, Learning and Development
Tagged Benchmarks, change, Hiring, Networking, Staffing
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Size Matters: How Big Is Your Work Day?
Understanding exactly how many hours of work your staff is capable of is important if you have any hope of efficiently staffing your organization. The hours of capacity in a service organization are usually completely misunderstood. Once you understand the … Continue reading
Posted in Best Practices, Common Sense Contracting, Delivering Services
Tagged Hiring, Measure, outsource, Reporting, Staffing, Track
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How Much Do Your Services Cost?
Budgeting in Corporate Services has always been an approximate science. In some cases, very approximate. Because your services are far removed from the products that your firm sells to the outside world, it’s hard to know how and when to … Continue reading
Posted in Best Practices, Common Sense Contracting, Decision Making, Uncategorized
Tagged Cost Management, Hiring, Improve, Measure, outsource, Track
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The 4th Sigma: Is It Time to Rethink Six Sigma?
Over the past few months, I have been using this blog to collect information from different operational managers, especially IT managers because of the wide range of services they run. The subject has been, “How are you dealing with the … Continue reading
Posted in 4th Sigma, Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Unique Ideas
Tagged change, Hiring, Improve, IT, Measure, Metrics, outsource, Projects, Quality, Quantify, Reporting, Satisfaction, Six Sigma, tips, Track, transform
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Outsourcing Analysis Part III: Building Your Toolkit
For the last two blogs we have been building a tool to help you evaluate your current sourcing decisions, in other words where your staff resides and how they are employed (employees, temps, outsourced, etc.) to perform your business functions. … Continue reading
Outsourcing Analysis Part II: That’s My Core?
In our last Blog we talked about how we source for a function, which is to say the process of deciding (and executing) the “how and where” a function is performed. In the last few years the movement has been … Continue reading
A Well Managed Core
The nuclear disaster in Japan is the case study that just keeps on giving. Putting aside the policy and planning issues about the reactor itself, there is another problem, the extent of which we still don’t know. The power plant, … Continue reading
Niccolls AND Dimes 