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Category Archives: Delivering Services
Flatline… Subscriptions Will Be The Death Of Tech Jobs
When does a buzzword become a technology? It’s hard exactly, but “Subscription” is a great example. It started as a simple idea. Software sales groups spend a lot of time and money chasing after customers. They want customers to buy … Continue reading
The Robot Revolution On Speed: Too Late To Turn Back!
Tongues have been wagging about the rise of the robots. Robots taking over manufacturing, robots acting as home companions and robots taking our jobs. A lot of digital ink has been spilled on the subject. You know what? Just about … Continue reading
Posted in Decision Making, Delivering Services, Employment, Improvement, Robots
Tagged economy, employment, outsource, Robots
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Law Firms Get a Failing Grade In Document Review
Outsourcing is big business! Today, just about every firm today outsources something. Big firms, little firms, manufacturers, accountants, lawyers and technology firms. All big corporations perform certain common functions: payroll, accounting, PC support, and so on. When you’re ready to … Continue reading
Posted in Best Practices, Delivering Services, Project Management Office
Tagged Document Review, Improve, law
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Google Changes The Ediscovery Landscape
The big new app for 2012 just might be Google’s Apps Vault. Just released in the last days of Q1, this tool sits on top of Google Apps and simplify management of your firm’s documents. This tool will be enormously … Continue reading
Posted in Common Sense Contracting, Decision Making, Delivering Services, Unique Ideas
Tagged ediscovery, Improve, legal, outsource, Projects, Reporting, transform
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PMO Genius: How To Share & Be Happy
In our last Blog we spoke about the issues that drive the services produced by a shared services group. We talked about six issues that define the functions, cost and billing of shared services. Today, we’re going to take the … Continue reading
Posted in Decision Making, Delivering Services, Project Management Office
Tagged Measure, PMO, Project Management, Projects, Satisfaction, transform
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PMO Basics: Six Secrets For Efficient Shared Services
Every big corporation manages multiple shared services. Shared services are often a bit mysterious to a PMO, and improvement projects are sometimes overly complex. It is difficult enough to provide a service that can keep a single client happy, a … Continue reading
Posted in Best Practices, Delivering Services, Project Management Office
Tagged Efficiency, Improve, Measure, PMO, Project Management, Satisfaction, Staffing
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PMO Genius: 8 Lessons Learned About Outsourcing
In our last “PMO Basics,” we covered the reasons and methods for building a lessons learned file. Today, we’re going to apply lessons learned to Outsourcing. Why single out outsourcing? There are several good reasons. First, the recent wave of … Continue reading
PMO Genius: Massive Savings Hidden In Documents
Today’s best solution often cause tomorrow’s biggest problem. Consider the baby diaper, the humble nappy. Pampers, the first practical disposable diaper, was introduced in 1961. Like any new product it was a less than perfect solution. They used wood pulp … Continue reading
PMO Genius: Developing A TAR Pilot Project
Project managers are taught that the most expensive method of resolving a dispute is litigation. Yet the number of corporate lawsuits keeps rising, as does the number of documents in each lawsuit. If you’ve never worked with a legal review … Continue reading
PMO Genius: How To Smartsource Outsourcing Programs
In the last blog, we discussed the limits of cost based outsourcing: after initial savings three is little or nothing left for the next contract, “fractures” in processes develop between the client and the vendor that damage productivity and a … Continue reading
Niccolls AND Dimes 