Tag Archives: Project Management

PMO Basics: Six Secrets For Efficient Shared Services

Posted on March 22, 2012 by Chris Niccolls

Every big corporation manages multiple shared services. Shared services are often a bit mysterious to a PMO, and improvement projects are sometimes overly complex. It is difficult enough to provide a service that can keep a single client happy, a … Continue reading →

Posted in Best Practices, Delivering Services, Project Management Office | Tagged Efficiency, Improve, Measure, PMO, Project Management, Satisfaction, Staffing | 1 Comment

PMO Genius: 8 Lessons Learned About Outsourcing

Posted on March 12, 2012 by Chris Niccolls

In our last “PMO Basics,” we covered the reasons and methods for building a lessons learned file. Today, we’re going to apply lessons learned to Outsourcing. Why single out outsourcing? There are several good reasons. First, the recent wave of … Continue reading →

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Learning and Development, Project Management Office | Tagged Improve, outsource, PMO, Project Management, Projects, Staffing, transform | 1 Comment

PMO Basics: Building Your Lessons Learned File

Posted on February 27, 2012 by Chris Niccolls

Ask different project managers and get different reasons why project management and the PMO is important. For me, communication provides PM’s greatest value, and building a lessons learned file is one of the most valuable (and overlooked) communications practices. Project … Continue reading →

Posted in Best Practices, Improvement, Continuous or Not, Learning and Development, Project Management Office, Uncategorized | Tagged Lessons Learned, PMO, Project Management, Projects, tips, Training | Leave a comment

PMO Genius: Massive Savings Hidden In Documents

Posted on February 20, 2012 by Chris Niccolls

Today’s best solution often cause tomorrow’s biggest problem. Consider the baby diaper, the humble nappy. Pampers, the first practical disposable diaper, was introduced in 1961. Like any new product it was a less than perfect solution. They used wood pulp … Continue reading →

Posted in Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Project Management Office, Uncategorized, Unique Ideas | Tagged Efficiency, Improve, PMO, Procurement, Project Management, Projects, transform | Leave a comment

PMO Genius: Developing A TAR Pilot Project

Posted on February 14, 2012 by Chris Niccolls

Project managers are taught that the most expensive method of resolving a dispute is litigation. Yet the number of corporate lawsuits keeps rising, as does the number of documents in each lawsuit. If you’ve never worked with a legal review … Continue reading →

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Project Management Office, Unique Ideas | Tagged Document Review, Efficiency, Improve, Linear Review, PMO, Project Management, TAR | Leave a comment

PMO Basics: The Downward Spiral Of Cost Based Outsourcing

Posted on February 2, 2012 by Chris Niccolls

Business is changing. Look at the number of books published about the economy’s move from atoms to electrons. Don Tapscott’s wrote an excellent example, “Wikinomics: How Mass Collaboration Changes Everything.” The title says it all. The Internet has connected everything … Continue reading →

Posted in Best Practices, Common Sense Contracting, Decision Making, Improvement, Continuous or Not | Tagged Efficiency, Improve, Measure, outsource, PMO, Project Management | 1 Comment

PMO Genius: Time To Open The “Office of Email”

Posted on January 27, 2012 by Chris Niccolls

Not too long ago we looked at Atos, an $11 Billion IT firm that decided to kill email. They did considerable internal research and concluded that rather than contributing to profitability, email is a massive drain on profitability and needs … Continue reading →

Posted in Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Project Management Office, Unique Ideas | Tagged Efficiency, email, Improve, Project Management, Projects, Quality, Quantify, Satisfaction | 1 Comment

PMO Genius: How To Negotiate like a PAWN Star

Posted on January 25, 2012 by Chris Niccolls

Project management is all around us. We see it all the time, but it doesn’t necessarily register as project management. One of the most common elements of project management…. Or just plain old management… is negotiation. Very few of us have been … Continue reading →

Posted in Common Sense Contracting, Decision Making, Project Management Office, Unique Ideas | Tagged Improve, Negotiate, PMO, Project Management, tips | 1 Comment

PMO Genius: Quantifying The Benefits of Happiness – A Focus On SECRETARIES (PART 2)

Posted on January 12, 2012 by Chris Niccolls

In our last blog we looked at how secretaries evolved into administrative assistants. This transition was driven by changes in technology (word processing, email, voice mail, etc.) and changes in the labor market (women with college degrees didn’t want to … Continue reading →

Posted in Best Practices, Decision Making, Delivering Services, Uncategorized, Unique Ideas | Tagged PMO, Project Management, Projects, Reporting, Satisfaction, secretary, transform | 2 Comments

PMO Genius: Increase Happiness AND Productivity… Look At Secretaries (PART 1)

Posted on January 11, 2012 by Chris Niccolls

Secretaries… do you still use that term? Years ago, when “secretary” became synonymous with, “We’re paying you less because you’re a woman”, the title became an insult. Corporations changed the title to “administrative assistant,” but not much else changed. This … Continue reading →

Posted in Best Practices, Decision Making, Delivering Services, Unique Ideas | Tagged Happiness, Improve, Measure, Metrics, PMO, Project Management, secretary, Staffing, transform | 1 Comment