Category Archives: Best Practices

Filling The Big Shoes

Posted on March 31, 2011 by Chris Niccolls

Every manager needs to plan for the development and promotion of their staff. Over the past few years the economy has been slow, so for most of us planning on how to hang on to our existing staff has usually … Continue reading →

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When Outsourcing Is Mature…

Posted on March 29, 2011 by Chris Niccolls

In the last post we talked about where outsourcing is headed for firms that have reached a “mature” stage. That is to say, if you operate out of one or more lower cost locations, all of which passed their “training” … Continue reading →

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What To Expect in 2011 Outsourcing…

Posted on March 28, 2011 by Chris Niccolls

Without getting too philosophical about it, what’s next depends on what’s already happened at your firm. Since every firm is in a different place, from those who are just dipping their toes for the first time to those who have … Continue reading →

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overload, Overload, OVERLOAD…

Posted on March 25, 2011 by Chris Niccolls

The term that best defines this week is: Information Overload! Earthquakes, Tsunami’s, Nuclear leaks in Japan, Fault lines under US Nuclear reactors, New war in Libya, Ongoing war in  Afghanistan, Stock market roller coaster, Economy getting better/worse, Growth of the … Continue reading →

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Get off of my Cloud (computing)? Ummm… which IS my Cloud?

Posted on March 24, 2011 by Chris Niccolls

Cloud computing is certainly getting a lot of attention lately. It’s definitely a big thing, but it’s not a new thing. I’ve said before (and YES, I’m going to say it again) it’s really just the old “Mainframe with a … Continue reading →

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Too Smart Phones…

Posted on March 23, 2011 by Chris Niccolls

News alert: Smartphones are getting smarter and more powerful!  Hmmm… not new news? How about this one, “Cloud computing is becoming more popular!” Did I hear someone snoring out there? OK, we’ve all heard these stories for so long now … Continue reading →

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A Moment for Japan…

Posted on March 17, 2011 by Chris Niccolls

Rather than the normal discussions of corporate issues, I thought that today we would pause for a moment and just offer our best wishes to colleagues, friends and family in Japan. It’s difficult for us to really understand the level … Continue reading →

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Build vs. Buy: Transparent Operations Build Better Products!

Posted on March 16, 2011 by Chris Niccolls

Yesterday we looked at the old “Build vs. Buy” question, “When does it make sense to have an internal department develop a product/service, and when does it make sense to use an outside product/service?” We left off saying that a … Continue reading →

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Build vs. Buy: How To Decide?

Posted on March 15, 2011 by Chris Niccolls

Some management issues are eternal and come up over and over again, with no real answer.  The underlying issues change over time and from one situation to another. But they are important questions, so they never go away. For example, … Continue reading →

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Projects Of The Living Dead!

Posted on March 14, 2011 by Chris Niccolls

I just can’t take another vampire movie. When did Vampires stop being spirits of the damned and become moody teenagers? True, hanging out with the cast of Twilight is pretty close to being damned, but without the pleasant brimstone aroma therapy. Give … Continue reading →

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