Tag Archives: change

The Game Of Numbers

Posted on March 3, 2011 by Chris Niccolls

A lot of managers I speak with tell me that they haven’t yet set up the metrics and tracking systems that they need. Have you developed all the metrics you need? Does every product and service you produce have numbers … Continue reading →

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God Bless You…Google?

Posted on February 21, 2011 by Chris Niccolls

Over the last decade or more, there was a big movement towards capturing and standardizing internal data in all service groups. As professional managers, we’re all learning to make better use of data to manage our workers and their work product. … Continue reading →

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Tales From The Vault…

Posted on February 2, 2011 by Chris Niccolls

Tales from the Vault… Over at the Vault.com, there was an interesting write-up this week… “The Five Fastest Declining Industries for 2011”.  What interested me the most was the decline in ”Office and Administrative Support”.  OK, technically this is probably a … Continue reading →

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Starting up “niccollsanddimes”

Posted on February 2, 2011 by Chris Niccolls

This is my first post on “niccollsanddimes”… or is it?  Truthfully, it’s more of an extended introduction. I thought that before I jumped into things, I owed everyone an explanation as to why I’m setting off on this path. After all, some of you … Continue reading →

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