Tag Archives: Improve

PMO Genius: How To Smartsource Outsourcing Programs


In the last blog, we discussed the limits of cost based outsourcing: after initial savings three is little or nothing left for the next contract, “fractures” in processes develop between the client and the vendor that damage productivity and a … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Improvement, Continuous or Not, Project Management Office | Tagged , , , , , , , | 2 Comments

PMO Basics: The Downward Spiral Of Cost Based Outsourcing


Business is changing. Look at the number of books published about the economy’s move from atoms to electrons. Don Tapscott’s wrote an excellent example, “Wikinomics: How Mass Collaboration Changes Everything.” The title says it all. The Internet has connected everything … Continue reading

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PMO Genius: Time To Open The “Office of Email”


Not too long ago we looked at Atos, an $11 Billion IT firm that decided to kill email. They did considerable internal research and concluded that rather than contributing to profitability, email is a massive drain on profitability and needs … Continue reading

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PMO Genius: How To Negotiate like a PAWN Star


Project management is all around us. We see it all the time, but it doesn’t necessarily register as project management. One of the most common elements of project management…. Or just plain old management… is negotiation. Very few of us have been … Continue reading

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PMO Genius: Increase Happiness AND Productivity… Look At Secretaries (PART 1)


Secretaries… do you still use that term? Years ago, when “secretary” became synonymous with, “We’re paying you less because you’re  a woman”, the title became an insult. Corporations changed the title to “administrative assistant,” but not much else changed. This … Continue reading

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4th Sigma: Decompose Now And Projects Won’t Go Bad Later!


Long time readers of this Blog are familiar with my “4th Sigma” series on building simpler, easy to implement process improvement. I’ve argued against training for (and using) all of the tools that Six Sigma offers. It’s not that the … Continue reading

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PMO Genius: 8 People Projects For 2012!


Will 2012 be the year of people projects? Over the past few years, changes in the economy have driven changes in business models. However, this has largely been a reactive change, without a clear plan for changing staffing in the … Continue reading

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Genius PMO: Plan Projects for the New Post Office


One of the big changes we can expect in 2012 is the restructuring of the US Post Office. The post office is one of those things that you expect to always be there. You drop off a letter in the mail … Continue reading

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Genius PMO: How To Manage Like Gordon Ramsay In 10 Steps, Part II


Today we continue with our Foodie guide to project management. In our last blog we looked at the work of media star Gordon Ramsay. Today he’s a foul mouthed, ill-tempered egomaniac… but that’s mostly for the ratings. 10 years ago … Continue reading

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Genius PMO: Five Steps Turn Your PMO Into An Innovation Center!


I often quote TED talks in my Blogs, and today is no exception. Steve Johnson gives a great talk about where great ideas come from.  Johnson links the explosion of ideas that defines modern culture to the creation of the … Continue reading

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