Tag Archives: Quantify

Not All Numbers Are Equal!

Posted on March 7, 2011 by Chris Niccolls

Managers that have moved away from management by instinct to management by metrics are often frustrated by the strange quirks and illogical results they get from their management reports. This can be terribly frustrating, because it takes a lot of … Continue reading →

Posted in Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Uncategorized | Tagged , , , , , , , , , | 1 Comment

The Game Of Numbers

Posted on March 3, 2011 by Chris Niccolls

A lot of managers I speak with tell me that they haven’t yet set up the metrics and tracking systems that they need. Have you developed all the metrics you need? Does every product and service you produce have numbers … Continue reading →

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