Category Archives: Learning and Development

How and what do we learn?

Building Your PMO: The Alpha & Omega of Project Management – Part II


In our last blog we talked about the two most important project phases for a new Project Management Office (PMO) to focus on, the beginning and end. The last blog spoke about the “Alpha,” the start of a project, and … Continue reading

Posted in Best Practices, Delivering Services, Learning and Development, Project Management Office | Tagged , , , , , | 2 Comments

Building A PMO: Alpha & Omega of Project Management – Part I


Once you are given a mandate to build a Project Management Office (PMO), you will have taken the first of many steps to build this corporate function. But you won’t have years to develop your model, assemble a team of … Continue reading

Posted in Best Practices, Decision Making, Delivering Services, Learning and Development, Project Management Office | Tagged , , , , , , | Leave a comment

10 Steps To Design A Project Management Office!


Every PMO Director has a different view on how to start up a new PMO. Most Directors will agree on the plan at 50,000 feet, but  each will have different ideas about the importance of each element and where it … Continue reading

Posted in Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Learning and Development, Project Management Office | Tagged , , , , | Leave a comment

Supercharging PMOs With Networking & Technology


In  our last Blog we talked about the challenges facing project management and performance improvement programs: projects running over-budget  and behind schedule, projects that never reach completion, growing your group and maintaining high quality and high payback results. We also … Continue reading

Posted in Best Practices, Decision Making, Improvement, Continuous or Not, Learning and Development, Unique Ideas | Tagged , , , , , | 1 Comment

Have You Mined-Out Your Project Portfolio?


More than ever before, corporations are focused on project management and performance improvement techniques to fix long-standing inefficiencies in operations. The problem is that as these methodologies expand throughout major corporations, executives are finding that Project Management Offices (PMOs) and … Continue reading

Posted in Best Practices, Delivering Services, Expectations and Rewards, Improvement, Continuous or Not, Learning and Development, Unique Ideas | Tagged , , , , | 2 Comments

Management Focus, Gemba And… Rats In The Attic


In our last Blog, we talked about a survey that showed that 46% of outsourcing buyers were satisfied with cost savings,  26% were satisfied with transformation efforts and just 11% were satisfied with meeting innovation goals.  We went on to … Continue reading

Posted in Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Learning and Development, Unique Ideas | Tagged , , , , , , , , | Leave a comment

Gramdma Has Left The Kitchen!


I remember a commercial from a few years back, I think it was for spaghetti sauce. It showed an Italian family’s kitchen as the Sunday meal was being made. In the kitchen, there were several grandmothers working away over a … Continue reading

Posted in Best Practices, Expectations and Rewards, Improvement, Continuous or Not, Learning and Development, Uncategorized | Tagged , , , | 1 Comment

Social Networking for Service Managers


Want less face time on Facebook? Tired of being a twit on Twitter? Don’t care if you can Google it? I think we’ve all had occasional overload from Internet social media. Yet, everywhere you go you’re told how this is … Continue reading

Posted in Best Practices, Delivering Services, Learning and Development | Tagged , , , , | Leave a comment

4th Sigma: Project Charters, Part 3 – Building Consensus


A Project Charter is a document that describes a project, names the people who will perform the project, what their roles will be and the name of the project sponsor (the individual that requested the project). Any book on Six … Continue reading

Posted in 4th Sigma, Best Practices, Decision Making, Expectations and Rewards, Improvement, Continuous or Not, Learning and Development, Self Sorting, Unique Ideas | Tagged , , , , , , , , , | Leave a comment

The 4th Sigma: Analysis Paralysis… More Options Don’t Always Help


Any good management book or management system provides you with more than a few tools or the steps for a process. The best books remind that you are applying these systems to people, people with preferences and limitations. Some people … Continue reading

Posted in 4th Sigma, Best Practices, Decision Making, Improvement, Continuous or Not, Learning and Development, Unique Ideas | Tagged , , , , , , , , , , | Leave a comment