Tag Archives: Predict

A Tsunami Of Problems

Posted on April 1, 2011 by Chris Niccolls

The problems in Japan continue, as do the truly heroic efforts to contain the disaster. Still, how did this all happen? Now that we have some information, we can put together the pieces. The first piece is simply that all … Continue reading →

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What To Expect in 2011 Outsourcing…

Posted on March 28, 2011 by Chris Niccolls

Without getting too philosophical about it, what’s next depends on what’s already happened at your firm. Since every firm is in a different place, from those who are just dipping their toes for the first time to those who have … Continue reading →

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overload, Overload, OVERLOAD…

Posted on March 25, 2011 by Chris Niccolls

The term that best defines this week is: Information Overload! Earthquakes, Tsunami’s, Nuclear leaks in Japan, Fault lines under US Nuclear reactors, New war in Libya, Ongoing war in  Afghanistan, Stock market roller coaster, Economy getting better/worse, Growth of the … Continue reading →

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Yes, THAT Butterfly Effect…

Posted on March 18, 2011 by Chris Niccolls

My childhood image of Japan is forever tied to the giant monster movies of the 60’s and 70’s, chief of which was Godzilla. Sure, everyone remembers Godzilla, rising menacingly out of Tokyo Bay, but there were many other less memorable … Continue reading →

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Projects Of The Living Dead!

Posted on March 14, 2011 by Chris Niccolls

I just can’t take another vampire movie. When did Vampires stop being spirits of the damned and become moody teenagers? True, hanging out with the cast of Twilight is pretty close to being damned, but without the pleasant brimstone aroma therapy. Give … Continue reading →

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Win, Lose or Cheat!

Posted on March 9, 2011 by Chris Niccolls

If you’re setting up a system to track metrics, a big question is, “Will the people who are responsible for collecting the numbers do the job honestly and competently?” It’s a good question. I think in almost any situation, especially … Continue reading →

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Not All Numbers Are Equal!

Posted on March 7, 2011 by Chris Niccolls

Managers that have moved away from management by instinct to management by metrics are often frustrated by the strange quirks and illogical results they get from their management reports. This can be terribly frustrating, because it takes a lot of … Continue reading →

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God Bless You…Google?

Posted on February 21, 2011 by Chris Niccolls

Over the last decade or more, there was a big movement towards capturing and standardizing internal data in all service groups. As professional managers, we’re all learning to make better use of data to manage our workers and their work product. … Continue reading →

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