Tag Archives: Projects

How Do I Develop A Simple Outsourcing Plan?

Posted on September 14, 2011 by Chris Niccolls

A lot of discussions about outsourcing in the media make it appear complex, but it’s really quite simple. In fact, it’s so simple that you probably began “outsourcing” work at home before this became a trend at work. At home, … Continue reading →

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Which Location Is the “Best Buy” For Outsourcing?

Posted on September 9, 2011 by Chris Niccolls

Not too long ago, the outsourcing of corporate office jobs was synonymous with India. Big news stories showed example after example of work successfully outsourced to India, yielding enormous savings.  Years ago, when IBM was the biggest and most recognizable … Continue reading →

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How To Talk To Your Outsourcer

Posted on September 7, 2011 by Chris Niccolls

Outsourcing is a committed relationship. You have to work closely with the account manager at your outsourcer. Like every other committed relationship, you need to communicate with your partner. However, also like every other committed relationship, quality communication is very … Continue reading →

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The Global Revolution In Jobs: When Did This Happen?

Posted on September 3, 2011 by Chris Niccolls

As we continue our journey through the second decade of the 21st Century, we continue to bump up against of outdated definitions and old limits to how the world works. Even how we work. A few days ago I saw … Continue reading →

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Blue Skies, Black Swans and Backup Plans

Posted on August 28, 2011 by Chris Niccolls

As Hurricane Irene passes through lower Manhattan, there is  a tinge of panic but not the full-on disaster that has been expected. Wall  Street will be a bit mussed up, but open for business on Monday. For many in New … Continue reading →

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4th Sigma: P Charts Made Simple

Posted on August 27, 2011 by Chris Niccolls

It’s been a while since we spent any time on the 4th Sigma, so let’s take a few minutes today and talk about using the 4th Sigma process to address some problems in your operation. If you’re a regular reader, … Continue reading →

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eBay… The New King Of Procurement?

Posted on July 21, 2011 by Chris Niccolls

A few blogs ago we were talking about how the next generation of Cloud services will evolve. To make a long story short, the best candidate would be large scale, on-line merchants with a lot of excess  computer capacity. The … Continue reading →

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The Return Of The J Curve: A Lesson From Netflix

Posted on July 14, 2011 by Chris Niccolls

Nothing is free… or at least not free forever. The same goes for the lowest price. Eventually it goes away. Either a new, lower price is found, or the price rises. As the economy continues to rebound, free is no … Continue reading →

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Are Outsourcing Obstacles Too Big To Swallow?

Posted on July 11, 2011 by Chris Niccolls

Last week I saw a question on Linked-In that I thought was particularly interesting. The question was, “What are the top five challenges in BPO transitions that  need to be addressed in the outsourcing/offshoring industry?”  If there were any “winners” … Continue reading →

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Higher Clouds: Learning From Amazon’s AWS Strategy

Posted on July 8, 2011 by Chris Niccolls

Last month, Amazon had a conference in New York to show off its latest web services. At the Amazon Web Services (AWS) Conference a number of very experienced executives presented some exceptionally impressive technology.  Still, as they day wore on … Continue reading →

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