-
Join 11,344 other subscribers
-
Recent Posts
- Is “A Chinese Spy Balloon” Just The Latest Punchline In The World Of International Spying?
- Armored Tanks Aren’t Dead Yet, But Unmanned Armored Vehicles Have Arrived
- Tanks But No Tanks: Did The Ukrainian War Put An End to the Armored Tank?
- The Sinking Of The Moskva: Lessons Not Learned From Previous Wars
- Are We There Yet – When Will Schools Be Back To Normal?
Archives
- February 2023
- September 2022
- May 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- September 2021
- August 2021
- June 2021
- May 2021
- April 2021
- February 2021
- January 2021
- August 2020
- May 2020
- February 2020
- January 2020
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- December 2018
- November 2018
- August 2018
- July 2018
- April 2018
- March 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- January 2015
- August 2014
- June 2014
- May 2014
- January 2014
- September 2013
- August 2013
- July 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- October 2012
- September 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
Categories
- 4th Sigma
- Backup Plans
- Best Practices
- cars
- Common Sense Contracting
- Continuous or Not
- Decision Making
- Delivering Services
- Employment
- Environment
- Expectations and Rewards
- Improvement
- Improvement, Continuous or Not
- Learning and Development
- Project Management Office
- Robots
- Self Sorting
- Small Business
- Uncategorized
- Unique Ideas
- Valuation
Meta
Tag Archives: Staffing
It’s Summer, It’s Hot And It’s Time For The Crazy Season!
Boy Is it hot outside! OK, it’s the summer and the summer is supposed to be hot, but 2011 looks like it’s going to be a sizzler this year in New York! When the heat goes up, that’s when we … Continue reading
Are Outsourcing Obstacles Too Big To Swallow?
Last week I saw a question on Linked-In that I thought was particularly interesting. The question was, “What are the top five challenges in BPO transitions that need to be addressed in the outsourcing/offshoring industry?” If there were any “winners” … Continue reading
Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services
Tagged Build vs. Buy, change, Improve, Measure, Meetings, Metrics, outsource, Projects, Quality, Quantify, RFP, Staffing, Track, transform
2 Comments
Social Networking for Service Managers
Want less face time on Facebook? Tired of being a twit on Twitter? Don’t care if you can Google it? I think we’ve all had occasional overload from Internet social media. Yet, everywhere you go you’re told how this is … Continue reading
Posted in Best Practices, Delivering Services, Learning and Development
Tagged Benchmarks, change, Hiring, Networking, Staffing
Leave a comment
Size Matters: How Big Is Your Work Day?
Understanding exactly how many hours of work your staff is capable of is important if you have any hope of efficiently staffing your organization. The hours of capacity in a service organization are usually completely misunderstood. Once you understand the … Continue reading
Posted in Best Practices, Common Sense Contracting, Delivering Services
Tagged Hiring, Measure, outsource, Reporting, Staffing, Track
Leave a comment
The Mind Muddle Of Multi-Tasking
Multi-Tasking. We’ve all used this term for doing more than one thing at a time. As in, “Look at me Ma… I’m doing the laundry and watching TV… I’m Multi-Tasking!” Most of us have even been told to do more … Continue reading
Psychics Are Standing By To Install Your Laptop!
What do your clients really want from you? Sometimes a client will instruct you to do something, such as editing a document. When you fail to follow their instructions (because it violates a rule, such as English grammar) you can … Continue reading
A Word To The Wise: Talk Isn’t Cheap!
When you plan to outsource your services, you must balance many competing needs. You need the best services at the best prices, and vendors need the best profits for their investors. You can leverage the lower cost of an offshore or offsite … Continue reading
Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Unique Ideas
Tagged change, Improve, outsource, Quality, Quantify, Staffing
Leave a comment
Outsourcing Analysis Part III: Building Your Toolkit
For the last two blogs we have been building a tool to help you evaluate your current sourcing decisions, in other words where your staff resides and how they are employed (employees, temps, outsourced, etc.) to perform your business functions. … Continue reading
overload, Overload, OVERLOAD…
The term that best defines this week is: Information Overload! Earthquakes, Tsunami’s, Nuclear leaks in Japan, Fault lines under US Nuclear reactors, New war in Libya, Ongoing war in Afghanistan, Stock market roller coaster, Economy getting better/worse, Growth of the … Continue reading
Posted in Best Practices, Decision Making, Delivering Services, Expectations and Rewards
Tagged change, corporations, Hiring, Measure, Predict, Quantify, Reporting, Staffing
1 Comment
Niccolls AND Dimes 