Monthly Archives: April 2011

A Well Managed Core


The nuclear disaster in Japan is the case study that just keeps on giving. Putting aside the policy and planning issues about the reactor itself, there is another problem, the extent of which  we still don’t know. The power plant, … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services | Tagged , , , , , | Leave a comment

Do Outsourcers Know What Time It Is?


Today, I was puttering around on the Internet, on a site that I frequently visit, Linked-In. I decided that I would take a look at their “Answers” section, which lists questions by members that other members are invited to answer. One of … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Expectations and Rewards, Improvement, Continuous or Not, Learning and Development | Tagged , , , , , | Leave a comment

S’what’s a SWOT?


A lot of perfectly respectable management theory has been left to marinate in too long in strange acronyms and hard to remember buzz words. Good management doesn’t need to be complicated, and it doesn’t need a special language. There’s a … Continue reading

Posted in Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Unique Ideas | Tagged , , , , , | Leave a comment

Cloud Watching…


There’s definitely a lot of talk about the Cloud, what it is and what it means for you. In fact, I recently viewed a YouTube video that stars a very animated Larry Ellison (Oracle’s CEO) opining on the definition of … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Unique Ideas | Tagged , , , , , , | 1 Comment

Bulking Up Your Staff?


Everyone I talk to tells me that there are good signs of growth in the economy. And managers in large firms are talking about the positive signs they see that new positions will be… although, not just yet.  The resistance … Continue reading

Posted in Best Practices, Common Sense Contracting, Improvement, Continuous or Not | Tagged , , , , | Leave a comment

Epsilon Cloudburst


Have you heard of Epsilon, the marketing firm? Well, if you haven’t you can probably expect to hear about them soon. One of the many services Epsilon offers is the management of emailing services for many large corporations. Personally, I … Continue reading

Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services, Uncategorized | Tagged , , , , , , , | Leave a comment

A Tsunami Of Problems


The problems in Japan continue, as do the truly heroic efforts to contain the disaster. Still, how did this all happen? Now that we have some information, we can put together the pieces. The first piece is simply that all … Continue reading

Posted in Backup Plans, Best Practices, Decision Making, Delivering Services | Tagged , , , , , , | Leave a comment