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Category Archives: Best Practices
The Global Revolution In Jobs: When Did This Happen?
As we continue our journey through the second decade of the 21st Century, we continue to bump up against of outdated definitions and old limits to how the world works. Even how we work. A few days ago I saw … Continue reading
Posted in Best Practices, Improvement, Continuous or Not, Unique Ideas
Tagged Build vs. Buy, Global Talent, Hiring, outsource, Procurement, Projects, Staffing
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When Is Disaster a Disaster? Understanding Trigger Events…
I’ve worked with a lot of firms on disaster plans. And I mean A LOT of firms. Some firms have built truly excellent disaster plans, but very few have built good triggers for their disaster plans. I’ve seen controls to … Continue reading
Posted in Backup Plans, Best Practices, Decision Making, Delivering Services
Tagged Backup Center, Backup PLan, BCP, Disaster, Predict, Satisfaction
2 Comments
4th Sigma: P Charts Made Simple
It’s been a while since we spent any time on the 4th Sigma, so let’s take a few minutes today and talk about using the 4th Sigma process to address some problems in your operation. If you’re a regular reader, … Continue reading
Posted in 4th Sigma, Best Practices, Delivering Services, Improvement, Continuous or Not
Tagged 4th Sigma, Projects, Reporting, Six Sigma, Track, transform
1 Comment
Everyone Bow Down: Quality Control Has Conquered America!
Just a few blogs ago I said that with the debt ceiling silliness in D.C. resolved, we might have clear sailing until the next crisis. Who knew that the credit downgrade crisis was just a few days away? Of course, … Continue reading
Posted in Best Practices, Decision Making
Tagged change, corporations, Metrics, Quality, Satisfaction, transform
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Is Your Staff About To Run Away?
The debt limit nonsense in Washington seems to be over, at least for now. While there are many arguments and much confused information about the national debt, we know that $200 billion of the TARP loans have been repaid, and … Continue reading
Posted in Best Practices, Unique Ideas
Tagged change, Compensation, corporations, Predict, Satisfaction, Staffing
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How Modern Guns Conquered The Old West
No single story defines America’s Old West. Instead it is a series of individual stories… Big stories about Big characters doing big things. Usually with big guns. The West and the Gun are inseparable. “God didn’t make men equal Smith and … Continue reading
For “Resistance Is Futile”, Press 1
Let’s face it, we have a very confused relationship with technology. Not just as individuals, but as a species. We are who we are as a species because of the technology we use. Too many other animals are faster or … Continue reading
eBay… The New King Of Procurement?
A few blogs ago we were talking about how the next generation of Cloud services will evolve. To make a long story short, the best candidate would be large scale, on-line merchants with a lot of excess computer capacity. The … Continue reading
It’s Summer, It’s Hot And It’s Time For The Crazy Season!
Boy Is it hot outside! OK, it’s the summer and the summer is supposed to be hot, but 2011 looks like it’s going to be a sizzler this year in New York! When the heat goes up, that’s when we … Continue reading
Are Outsourcing Obstacles Too Big To Swallow?
Last week I saw a question on Linked-In that I thought was particularly interesting. The question was, “What are the top five challenges in BPO transitions that need to be addressed in the outsourcing/offshoring industry?” If there were any “winners” … Continue reading
Posted in Best Practices, Common Sense Contracting, Decision Making, Delivering Services
Tagged Build vs. Buy, change, Improve, Measure, Meetings, Metrics, outsource, Projects, Quality, Quantify, RFP, Staffing, Track, transform
2 Comments
Niccolls AND Dimes 