Category Archives: Decision Making

Identifying and dealing with key issues

Do Outsourcers Know What Time It Is?

Posted on April 8, 2011 by Chris Niccolls

Today, I was puttering around on the Internet, on a site that I frequently visit, Linked-In. I decided that I would take a look at their “Answers” section, which lists questions by members that other members are invited to answer. One of … Continue reading →

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S’what’s a SWOT?

Posted on April 7, 2011 by Chris Niccolls

A lot of perfectly respectable management theory has been left to marinate in too long in strange acronyms and hard to remember buzz words. Good management doesn’t need to be complicated, and it doesn’t need a special language. There’s a … Continue reading →

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Cloud Watching…

Posted on April 6, 2011 by Chris Niccolls

There’s definitely a lot of talk about the Cloud, what it is and what it means for you. In fact, I recently viewed a YouTube video that stars a very animated Larry Ellison (Oracle’s CEO) opining on the definition of … Continue reading →

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Epsilon Cloudburst

Posted on April 4, 2011 by Chris Niccolls

Have you heard of Epsilon, the marketing firm? Well, if you haven’t you can probably expect to hear about them soon. One of the many services Epsilon offers is the management of emailing services for many large corporations. Personally, I … Continue reading →

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A Tsunami Of Problems

Posted on April 1, 2011 by Chris Niccolls

The problems in Japan continue, as do the truly heroic efforts to contain the disaster. Still, how did this all happen? Now that we have some information, we can put together the pieces. The first piece is simply that all … Continue reading →

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Filling The Big Shoes

Posted on March 31, 2011 by Chris Niccolls

Every manager needs to plan for the development and promotion of their staff. Over the past few years the economy has been slow, so for most of us planning on how to hang on to our existing staff has usually … Continue reading →

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When Outsourcing Is Mature…

Posted on March 29, 2011 by Chris Niccolls

In the last post we talked about where outsourcing is headed for firms that have reached a “mature” stage. That is to say, if you operate out of one or more lower cost locations, all of which passed their “training” … Continue reading →

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What To Expect in 2011 Outsourcing…

Posted on March 28, 2011 by Chris Niccolls

Without getting too philosophical about it, what’s next depends on what’s already happened at your firm. Since every firm is in a different place, from those who are just dipping their toes for the first time to those who have … Continue reading →

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overload, Overload, OVERLOAD…

Posted on March 25, 2011 by Chris Niccolls

The term that best defines this week is: Information Overload! Earthquakes, Tsunami’s, Nuclear leaks in Japan, Fault lines under US Nuclear reactors, New war in Libya, Ongoing war in  Afghanistan, Stock market roller coaster, Economy getting better/worse, Growth of the … Continue reading →

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Get off of my Cloud (computing)? Ummm… which IS my Cloud?

Posted on March 24, 2011 by Chris Niccolls

Cloud computing is certainly getting a lot of attention lately. It’s definitely a big thing, but it’s not a new thing. I’ve said before (and YES, I’m going to say it again) it’s really just the old “Mainframe with a … Continue reading →

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