Tag Archives: Six Sigma

The Regulators : Who Are They And Why Are They Interested In You?


Most signs for the economy are looking up, and the pressure to reduce costs has reduced. However, as business is rising and new income producing staff is being hired, the new pressure for Corporate Services is to support these new … Continue reading

Posted in Best Practices, Common Sense Contracting, Delivering Services, Improvement, Continuous or Not | Tagged , , , , , , , | Leave a comment

Management Trends for 2011: MORE!


The corporate world is changing. The biggest firms in the world are almost entirely public corporations, and an every smaller number of the largest firms are privately owned. Of the largest firms in America, the top five public firms are … Continue reading

Posted in Best Practices, Decision Making, Delivering Services | Tagged , , , , , , , | Leave a comment

The 4th Sigma: Analysis Paralysis… More Options Don’t Always Help


Any good management book or management system provides you with more than a few tools or the steps for a process. The best books remind that you are applying these systems to people, people with preferences and limitations. Some people … Continue reading

Posted in 4th Sigma, Best Practices, Decision Making, Improvement, Continuous or Not, Learning and Development, Unique Ideas | Tagged , , , , , , , , , , | Leave a comment

The 4th Sigma: Is It Time to Rethink Six Sigma?


Over the past few months, I have been using this blog to collect information from different operational managers, especially IT managers because of the wide range of services they run. The subject has been, “How are you dealing with the … Continue reading

Posted in 4th Sigma, Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Unique Ideas | Tagged , , , , , , , , , , , , , , , | 5 Comments

Variations On A Theme: Why Do I Need All This Math?


When you read about the different quality systems out there, you quickly hit the wall when they start throwing statistics at you. Once you move into the heavy math, the interesting idea start to look like a very complicated and … Continue reading

Posted in Best Practices, Improvement, Continuous or Not | Tagged , , , , , , , , , | Leave a comment

Pipe Dreams: Pursuit Of The Right Quality Metric


Quality can mean different things, often many things, to any individual. The term “quality”, by itself doesn’t necessarily clearly spell out what you mean. Identifying what quality means (in the context of a specific project) is vital to any improvement … Continue reading

Posted in Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Learning and Development | Tagged , , , , , , , , | Leave a comment

The Truth About Six Sigma (Part II): Too Many Sigma’s Spoils The Service!


Where was I? Oh, now I remember! All the talk about Six Sigma… it’s the latest thing, it’s just a bunch of old techniques, it can perform miracles, it can do a lot of damage if you’re not careful.  There’s … Continue reading

Posted in Best Practices, Decision Making, Delivering Services, Improvement, Continuous or Not, Unique Ideas | Tagged , , , , , , , | 2 Comments

The Truth About Six Sigma (Part I): Bake it into your Operation!


Where was I? Oh, now I remember! All the talk about Six Sigma… it’s the latest thing, it’s just a bunch of old techniques, it can perform miracles, it can do a lot of damage if you’re not careful.  There’s … Continue reading

Posted in Best Practices, Decision Making, Learning and Development | Tagged , , , , , , , | Leave a comment

Is Quality Control A Waste of Time?


If we roll back the clock just a bit, the support services provided by most large corporations lacked any formal quality control. You had people who were dedicated to performing a function, but there wasn’t formal training or process controls. … Continue reading

Posted in Best Practices, Decision Making, Improvement, Continuous or Not, Learning and Development, Unique Ideas | Tagged , , , , , , , , , , , | 1 Comment